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i have checked my hrt logs but there arent any....but i do have service books...and ... BlackBerry Pearl forum

  1. #1
    rherre10's Avatar
    rherre10 no está en línea Stack level 1
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    browser icon missing in main menu

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    i have checked my hrt logs but there arent any....but i do have service books...and the browser icon will show up only when i go to the switch application feature.....any help?

  2. #2
    RogerG's Avatar
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    Have you tried logging into your BIS account and resending service books.

  3. #3
    beav626's Avatar
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    Quote Originally Posted by RoGro View Post
    Have you tried logging into your BIS account and resending service books.

    I agree

  4. #4
    rherre10's Avatar
    rherre10 no está en línea Stack level 1
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    How do I get a bis account?

  5. #5
    GaryF's Avatar
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    rherre

    Do you have a data plan? If so you can use the set up email icon on your main screen to get to the Resend service books option. Also while you are in the Host Routing table on your device hit menu, "register now"
    BlackBerry® Certified Support Specialist
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  6. #6
    rherre10's Avatar
    rherre10 no está en línea Stack level 1
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    I'm not sure if I have a data plan but I do have internet for sure. And when setting up email it asks for a enterprise activation which I don't have

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