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Hi Stackers, Been trying to get the themes OTA but having a problem. Tried to ... BlackBerry Pearl forum

  1. #1
    g1skard's Avatar
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    Question Browser help please

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    Hi Stackers,

    Been trying to get the themes OTA but having a problem. Tried to go to the link using the options --> themes -->download. Page comes up with the message "Sorry, themes are not currently not available for your Blackberry device. Theme downloads require coulour Blackberry devices running software version 4.1 or higher."

    According to the about I'm on v4.2.0.51. I'm on t-mobile in the Uk and I have noticed that on the browser options you can select a different browers. Its defaulted to t-zones. When I try to select the Blackberry browser and go to the theme ling I get an error in communication message.

    Has anyone else had this problem and know how to fix it?

  2. #2
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  3. #3
    littlemojo's Avatar
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    Re: Browser help please

    i had the same problem but i was on vodafone.
    do you have the blackberry browser installed or just tmobile one?
    if its just the t-mobile one then you would have to contact them and tell them you need the blackberry browser.
    here the link
    http://www.pinstack.com/blackberryfo...p?t-13596.html

    it has the problem i had and what vodafone said to me in there reply you could try and say the same thing to t-mobile
    Death is only the beginning

  4. #4
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    Re: Browser help please

    Try this, go to Options/Advanced Options/Browser and set your Default Browser Configuration to Internet if possible. IF you can, then try the http://mobile.blackberry.com site using the browser.

    Hope this helps
    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
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  5. #5
    g1skard's Avatar
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    Re: Browser help please

    Tried the Options/Advance Option/Browser setting to Blackberry browser and no luck won't connect to anything at all. So looks like a long email to t-mobile to get the Blackberry browser installed...

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    littlemojo's Avatar
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    Re: Browser help please

    thats the same thing i had and the long email i wrote did the trick.
    i had problems downloading themes or even going to mobile.blackberry.com all because they didnt supply the bb browser.
    but it did work out in the end.
    Death is only the beginning

  7. #7
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    Re: Browser help please

    Don't ask for the BlackBerry Browser, Ask for the Internet Browser. There are three settings for blackberry browser, WAP or Carrirer branded, Internet, and MDS or BlackBerry Enterprise. You probably have the first only. You can only get the MDS or Blackberry Browser if you are connected to a BES. With BIS you want to ask for the BlackBerry Internet Browser that is supposed to come with the Blackberry Internet Service.

    Hope this helps
    Rcbjr
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
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  8. #8
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    Re: Browser help please

    Quote Originally Posted by Rcbjr
    Don't ask for the BlackBerry Browser, Ask for the Internet Browser. There are three settings for blackberry browser, WAP or Carrirer branded, Internet, and MDS or BlackBerry Enterprise. You probably have the first only. You can only get the MDS or Blackberry Browser if you are connected to a BES. With BIS you want to ask for the BlackBerry Internet Browser that is supposed to come with the Blackberry Internet Service.

    Hope this helps
    Rcbjr
    I've been banging my head against the Vodafone wall on this one and emailed them some time ago using Littlemojo's email - no joy so far. If I have the MDS browser (we're setting BES up soon), will I be able to access mobile.blackberry.com? Asuming of course our Admin doesn't block such things, of course!

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    Rcbjr's Avatar
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    Re: Browser help please

    I'm not really sure if you can or not fully access with the MDS browser, as I don't have access to BES or MDS, but I would assume that if your Company allowed access to the Internet through the MDS service then you should be able to.

    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
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  10. #10
    littlemojo's Avatar
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    Re: Browser help please

    thats right if you there are 2 types of browsers one is a internet browser which is for bis users and the second is a mds browser which is for bes users if you have bes then you should be able to access the site but not if your company decide to block it it all depends on the company.
    Death is only the beginning

  11. #11
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    Re: Browser help please

    Thanks guys.... just have to wait for the BES server set up now...

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