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This magically started a week or two weeks ago... when I open my blackberry browser ... BlackBerry Pearl forum

  1. #1
    akamurph's Avatar
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    Browser changed?

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    This magically started a week or two weeks ago... when I open my blackberry browser it opens with a home page with a search bar and three tabs: Web, Downloads, and My Account - It's like it's a t-mobile home page or something.

    When I click the left button next to my trackball and go to bookmarks, it brings up my normal page with all my bookmarks, but if I click on any of them I get "Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider".

    I can go to these links in Opera mini.

    When I look in options - advanced options - browser - For both 'defautl browser config' and 'default WAP browser config' it is set to: t-zones <-- and I can't delete, change it or anything... is this the problem?

    What is going on? Did T-mobile change something?

    Thanks in advance to anyone who can help, I've searched the forums but couldn't find this issue.

  2. #2
    proanim8r's Avatar
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    Re: Browser changed?

    This is similar to the problems people were having with losing the browser icon. If you can, log into your T-Mobile account from a computer and resend your service books. That solved the issue for me.

  3. #3
    reddog187's Avatar
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    Re: Browser changed?

    it's happened to me once or twice...just re-send your service books and your browser should come back. Then you have to go back in and change your default browser to Internet Browser.

    I'm not sure who your provider is so I can't tell you how to re-send your service books.

    Hope this helps...post back and let me know how it goes.

  4. #4
    akamurph's Avatar
    akamurph no está en línea Stack level 2
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    Re: Browser changed?

    Thanks guys! That was it... I've never had to resend my service books before, but that did the trick.

    Appreciate it

  5. #5
    proanim8r's Avatar
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    Re: Browser changed?

    Glad to help!

  6. #6
    GaryF's Avatar
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    Re: Browser changed?

    Sounds like he is describing the new T-zones home page.
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