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just downloaded and installed the pinstack BB forums application. now i have no internet or ... BlackBerry Pearl forum

  1. #1
    bearyhply's Avatar
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    Question browser

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    just downloaded and installed the pinstack BB forums application. now i have no internet or media net icons and when i click on the pinstack icon i get message saying, "your device does not currently have any browser configuration service book entries".

    help? what happened? i used to have browser.. two of them..

  2. #2
    cherrichiodo's Avatar
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    Re: browser

    log in to your bis account and resend your service books

  3. #3
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    Re: browser

    What's funny I never had the BB browser... How do I get it? I downloaded Opera Mini...

  4. #4
    bearyhply's Avatar
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    Question Re: browser

    Quote Originally Posted by cherrichiodo
    log in to your bis account and resend your service books

    BIS account? what and where is this?

  5. #5
    LaTuFu's Avatar
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    Re: browser

    How did you download and install the application? Did you do OTA directly to your phone or did you download to your PC and then install with Desktop Manager?

    BIS Account is your Blackberry Internet Service Account. This is the online interface website that you have through your cellphone provider. When you bought your phone and got the Blackberry Data Plan, this is the place that you went to in order to set up your email accounts on your phone.

    There is an option in this account that allows you to resend the service books. When this happens, The Data Plan will reestablish a connection with your phone.

    Just out of curiousity, how long have you had your Pearl? Is it brand new? When you installed this app was it the first time you had ever synced the phone to your PC? If so, there is probably another problem with your phone thats got an easy fix.
    Last edited by LaTuFu; 06-13-2007 at 12:59 PM.

  6. #6
    bearyhply's Avatar
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    Re: browser

    Quote Originally Posted by LaTuFu
    How did you download and install the application? Did you do OTA directly to your phone or did you download to your PC and then install with Desktop Manager?

    BIS Account is your Blackberry Internet Service Account. This is the online interface website that you have through your cellphone provider. When you bought your phone and got the Blackberry Data Plan, this is the place that you went to in order to set up your email accounts on your phone.

    There is an option in this account that allows you to resend the service books. When this happens, The Data Plan will reestablish a connection with your phone.

    Just out of curiousity, how long have you had your Pearl? Is it brand new? When you installed this app was it the first time you had ever synced the phone to your PC? If so, there is probably another problem with your phone thats got an easy fix.
    i d/l then installed using desktop manager. i have had my pearl for about a year now. no this is not the 1st time i have synced my phone to my pc. thanx for your help i will try this.

  7. #7
    LaTuFu's Avatar
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    Re: browser

    Okay, cool. Go to your service providers website, they should have a login site for Blackberry Users.

  8. #8
    bearyhply's Avatar
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    Re: browser

    Thank you all so much IT WORKED IT WORKED!!!!!!!!!!!!!!

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