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My cousin just gave me his broken Pearl and I'm trying to fix it. the ... BlackBerry Pearl forum

  1. #1
    jtcm's Avatar
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    Broken Pearl

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    My cousin just gave me his broken Pearl and I'm trying to fix it. the problem seems to be when i turn it on I get a blank white screen and i cant do anything else. Im a little new at the whole Blackberry thing and Im a little lost as how to try to fix it.

    Any suggestions?

  2. #2
    youngkwangk's Avatar
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    does it show hourglass on the white screen?
    did u try to wait for like 10 minutes?
    if you didn, try it, it might be loading.

  3. #3
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    That is the dreaded White Screen Of Death. It's pretty much toast. Somebody did a thread saying he got it going again by taking apart and pushing something back in place, but I couldn't get mine to work.

  4. #4
    jtcm's Avatar
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    No theres no hourglass just a white screen. Riff do you have a link to the other thread. I'm not really risking anything by taking it apart if its dead already.

  5. #5
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    Good Luck! Let us know how it works out.

    http://blackberryforums.pinstack.com..._of_death.html
    BlackBerry® Certified Support Specialist
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    Try this and see if it gets it going again > http://blackberryforums.pinstack.com...connected.html

    Edit: Gary's suggestion is probably the best one available for your situation. I know my 8100 gave me many heart stopping issues, but it's still working fine even when I thought it was a gonner. This was the procedure I used to fix it each time, but if there is physical damage, then the above post is your best bet.
    Last edited by wxboss; 03-26-2008 at 06:00 PM.

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    The thread I was thinking of was this one, also by jeffallen8:
    http://blackberryforums.pinstack.com...te_screen.html

    I say go for it! Hope it comes back to like for you!!!

  8. #8
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    White Screen of Death

    More than likely this is a hardware problem that you are not going to be able to fix -- sounds like the thin connector that joins the pearl's screen to the board has become disconnected -- this tends to happen if you apply a fair amount of pressure to the pearl's screen (i.e. having it in your back pocket and sitting on it). If it's not under warranty then its toast ... sorry.

  9. #9
    riff_raff's Avatar
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    Quote Originally Posted by riff_raff View Post
    That is the dreaded White Screen Of Death. It's pretty much toast. Somebody did a thread saying he got it going again by taking apart and pushing something back in place, but I couldn't get mine to work.
    Just an update- since I posted last on this thread I was able to fix my Pearl's WSOD by replacing the LCD itself, so if all else fails, try that. Good luck!

  10. #10
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    Did you check the connection to the LCD from the circuit board?

    Also check that the cable isn't damaged

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