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I am new to Blackberry but long time phone fetish. I decided I wanted to ... BlackBerry Pearl forum

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    Bricked my PEARL! HELP!

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    I am new to Blackberry but long time phone fetish. I decided I wanted to update my Pearl. My Pearl is SunCom branded but unlocked. I was wanting to install AT&T software on it since thats what I have. I installed the software that came with the phone and got the Pearl OS from AT&T's website, everything went smoothly up until the intialization which failed and now my phone is stuck on error 543. I uninstalled the Desktop manager software that came with my phone, reinstalled on the PC hoping I could get it to at least recongize the connection to the phone so I could do a restore. Well it isn't working. Desktop Manager keeps reading "Disconnected". I hope I seriously haven't messed up my new phone. Help would be greatly GREATLY appreciated.

    Adammg

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    Re: Bricked my PEARL! HELP!

    Hi Adam - sorry you are having problems! Lets start here...take a look at this thread and follow the steps VERY carefully....hopefully this will get you back up and running:

    http://blackberryforums.pinstack.com/46485-post1.html
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    Re: Bricked my PEARL! HELP!

    Ty for your quick reply, I was reading the link you posted. I have tired quiet a few times already, would it be safe to just go ahead and skip down to using the Java Kit to wipe the handheld clean?

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    Re: Bricked my PEARL! HELP!

    i got you hold on

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    Re: Bricked my PEARL! HELP!

    what steps are you stuck on
    The java kit will give you the same error that you have now when you use it.
    Last edited by jeffallen8; 01-14-2008 at 05:12 PM.

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    Re: Bricked my PEARL! HELP!

    I am getting stuck on steps 4, 5 & 6

    On step 4 - when I plug in my Pearl Windows finds hardware, but then says Device might no be properly installed.

    On step 5 & 6 - I open up Desktop Manager and it says go to connection settings. I go there and theres 3 options listed "<None>", "USB-PIN: 24136C4F" and "COM3". I select USB-PIN and hit detect and it says USB Device found. then back on the Desktop Manager at the bottom it says Disconnected.

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    Re: Bricked my PEARL! HELP!

    adam

    How many times have you tried (give it at least 3-5 tries)? Jeff may have a different solution so you may want to wait for a reply from him but the RIM Tech Solutions I have seen all inidcate a Java wipe if you cannot get this to work......
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    Re: Bricked my PEARL! HELP!

    Even thought it says disconnected does it let you select apploader? if it does contiune on past step 6

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    Re: Bricked my PEARL! HELP!

    do you have messanger if you do lets talk on there its alot easier if you want a step by step walk through

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    Re: Bricked my PEARL! HELP!

    I have MSN Messenger Adammg16@hotmail.com

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    Re: Bricked my PEARL! HELP!

    Update on progress. I am no longer getting the 543 error, still says disconnected in Desktop manager but can still use AppLoader but getting error 507 now after I wiped Pearl clean with Delevopers kit. so hourglass just spins forever now

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    Re: Bricked my PEARL! HELP!

    Final Update - After messing with it for hours doing the same instructions over and over it is finally up and running, weird thing is, I gave up laid the phone down and walked off for awhile letting the little hour glass spin for at least 30 mins, I come back and it was on. Since then I have installed a new theme, added all my contacts, so life is good. I wanna thank everyone here for their help, without yall I would have never got it back working.

    Thanks
    Adam

  13. #13
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    Re: Bricked my PEARL! HELP!

    yeah it take that long for the phone to reboot glad you figured it out.

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