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I've followed the instructions to a T and my pearl won't upgrade. I've tried two ... BlackBerry Pearl forum

  1. #1
    ElRavenNegro's Avatar
    ElRavenNegro no está en línea Stack level 2
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    Blackberry won't upgrade to 4.5

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    I've followed the instructions to a T and my pearl won't upgrade. I've tried two sources, each time deleting the vendor file. The desktop says 4.5 but my phone is still 4.2

    This has never done this before and I've upgraded all the way from .74

    Any ideas? I WANT html emails :P

  2. #2
    RogerG's Avatar
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    On your PC, go to Control Panel>Add or Remove Programs. Look for anything named BlackBerry Device Software 4.x and let us know what you find.

  3. #3
    ElRavenNegro's Avatar
    ElRavenNegro no está en línea Stack level 2
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    1 desktop 4.5, 2(!) Handheld 4.5 and 1 Handheld 4.2


    Do I delete the 4.2 and one of the 4.5?

  4. #4
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    You can leave the 4.2, but yes, you need to delete one of the 4.5s. Look at the detail of both and leave the one that is most current. Once you do that, check again to make sure the vendor.xml file is gone, then connect the device to the PC, launch DM and see what happens!

  5. #5
    ElRavenNegro's Avatar
    ElRavenNegro no está en línea Stack level 2
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    alright, we're in business. Thanks for the help!

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