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I have blackberry got it from T mobile and just 2 days ago when i ... BlackBerry Pearl forum

  1. #1
    rahulnadem's Avatar
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    BlackBerry Wont Start

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    I have blackberry got it from T mobile and just 2 days ago when i woke up this morning the blackberry displays an hour glass than screen goes out and the red light comes up and this keeps happening in a cycle. I have tried taking out the battery but when put the battery back in same thing happens. I'm currently abroad therefore cannot even goto tmobile help. I've tried connecting it to the computer but it detects for a second and than doesnt.

    The Device manager show connected and discovers the PIN. I have also tried to wipe it by using java loader, but it gives unable to open port.

    The hour glass doesn't even appear anymore and the red light flashes 2x and after erasing all data, when it tries to recognize the device it gives a: A fatal error has occurred while updating your device's software. Please try again.
    Device communications error encountered. [A:0x0000000E]

    Is it a harware issue. Any input will help me

    PLease help


  2. #2
    ljbyar's Avatar
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    Re: BlackBerry Wont Start

    Sorry you are having trouble with your Berry. Have you tried this process: http://blackberryforums.pinstack.com...tep_fix-4.html? It should get you back up and running.

  3. #3
    SeRViiCiiO's Avatar
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    Re: BlackBerry Wont Start

    I think you are going to have to re-load the OS
    Phone: T-Mo S4- Stock-Rooted


    [Former]
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  4. #4
    rahulnadem's Avatar
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    Re: BlackBerry Wont Start

    I tried Javaloader -usb wipe... but it gives following error

    C:\Program Files\JL_Cmder>JavaLoader.exe -usb wipe
    RIM Wireless Handheld Java Loader
    Copyright 2001-2007 Research In Motion Limited
    Connecting to device...debug: COM error during Open: (0x80040001)
    Error: unable to open port


    Even if I try to reload the OS. It gives error " unable to reconnect to device"

    I can see BB is discovered and connect to USB in Device manager. It aslo displays the PIN.

    Any Idea's ??

  5. #5
    Justyn's Avatar
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    Re: BlackBerry Wont Start

    Did you get this Blackberry refurbed? If not, try a Handset Exchange. If you got it in store they can do it there as long as its within 30 days. If not call 611 and they can do it vis Fed Ex
    It's not an iPhone addiction, it's insomnia!

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