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Well i had major issues with my blackberry and well as the title above its ... BlackBerry Pearl forum

  1. #1
    Reginald's Avatar
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    blackberry shot

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    Well i had major issues with my blackberry and well as the title above its shot
    I was following the steps b/c of the fact when i tried to update my BB i've lost my
    mediaplayer ane web browsing capabilities... tried following the steps and for some crazy
    reason i cannot even acess my BB


    all it shows is a whitescreen with a circle a line that goes diagnoli and with
    a lil cirlcle square triangle in a box... i dunno what else to do...
    i doesnt even connect to my pc anymore... any suggestions?

  2. #2
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    Re: blackberry shot

    http://blackberryforums.pinstack.com...uter_wont.html

    use that link and follow the directions in it to get your pearl up and running. For some reason you corrupted the OS on it. Basically you just don't have an OS right now. That link should get you going.

  3. #3
    Reginald's Avatar
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    Re: blackberry shot

    still a no go its not recognizing the pin sorry for the misspell but lol tired

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    Reginald's Avatar
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    Re: blackberry shot

    ok i did steps 1-7 this is what i get


    The Blackberry Desktop Software Does not have
    Blackberry Device Software for teh device that you have
    Connected to the computer. Contact your wireless service
    provider or system admin...

    Ok i'm not all computer smarts but im guessing i miss a step?

  5. #5
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    Re: blackberry shot

    ~via BB (wap.pinstack.com)~ I just did this the other night. It may take a few tries to get it to work. In my case I forgot to put the battery back in while the OS was reloading.

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    Re: blackberry shot

    Oops that's my bad. I always think everyone has the OS already installed on their PCs.

    Reginald as Evo said you need to get your current OS or an updated OS and install that to your PC.
    Use this link: http://blackberryforums.pinstack.com...are_links.html

    Just install that and then try the steps again.

    Good luck

  7. #7
    Reginald's Avatar
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    Re: blackberry shot

    I do apologize bout that... asking for help without giving information about my phone and server

    I'm currently with Cinguar/AT&T

    I'm going to try again today when i get off from work so hopefully i can get my phone up and running
    again. Will this re-install everything? (internet browser icon, media files,)

  8. #8
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    Re: blackberry shot

    It will reload the OS like reinstalling windows. you may need to get service books sent back from your carrier to get the browser back but no biggie. as far as your info on the phone you may be able to back it up as you go through the app loader but if it is having issues detecting the phone you may be out of luck.

  9. #9
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    Re: blackberry shot

    Quote Originally Posted by Reginald
    Well i had major issues with my blackberry and well as the title above its shot
    I was following the steps b/c of the fact when i tried to update my BB i've lost my
    mediaplayer ane web browsing capabilities... tried following the steps and for some crazy
    reason i cannot even acess my BB


    all it shows is a whitescreen with a circle a line that goes diagnoli and with
    a lil cirlcle square triangle in a box... i dunno what else to do...
    i doesnt even connect to my pc anymore... any suggestions?
    I had the same thing happen to me today, try reinstalling the OS... i got a little farther after the reinstall attempt and now i'm trying again...

    *edit* sorry i'm stupid.. i forgot to scroll down and saw all the advice already on this post..

  10. #10
    Reginald's Avatar
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    Re: blackberry shot

    thanks guys I have my BB up and running thanks to you ^^

    appreciated it

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