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Keep trying the procedure that GaryF has posted. The 507 error is a sign of ... BlackBerry Pearl forum

  1. #16
    RayZ's Avatar
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    Re: Blackberry Pearl won't turn on; light just flashes red

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    Keep trying the procedure that GaryF has posted. The 507 error is a sign of progress, its a java process that it needed for the OS to perform normally. Did you download or delete anything just prior to this happening? If the procedure dosent work then hopefully you have backed up all of your info on a pc. Then hopefully your BB is still under warranty.~via BB (wap.pinstack.com)~

  2. #17
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    Re: Blackberry Pearl won't turn on; light just flashes red

    Agreed, keep trying. You might go back and try a Java wipe again and see if that works. For the DM reinstall in this situation I might emphasize that timing is critical when you reinsert the battery:

    "If these steps do not complete successfully the first time, the BlackBerry device might have finished resetting before the Application Loader could connect to the BlackBerry device"
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  3. #18
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    Re: Blackberry Pearl won't turn on; light just flashes red

    Quote Originally Posted by enycetony View Post
    doesn't seem to work for me... =[, am I out of luck? tried EVERYTHING else
    You may have hardware damage. How hard did you drop your device? Don't lie, you know you did!

    Seriously though, if you have exhausted all of the steps provided by Pinstack then you may need to contact your service provider, (AT&T, Sprint, etc.) and go through the steps of warranty replacement. The only problem is is that if the device has any physical damage which "they" believe can lead to a device failure, then you are out of luck. You will need to buy a new device. Same thing happened to me and I have repaired hundreds of Blackberrys here at work. It's just that this one little stinker of a blackberry kept rebooting during the Application Laoder so I had to buy the user a new device.

  4. #19
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    Error: Unable to connect to port

    i am not able to do anything to get my 7230 working again. i have gone through the steps of a few of the previous posts (including the one below) and still nothing. no matter if i do hard resets or just plug my 7230 into the usb cable, the only thing that happens is the red LED light flashes. consequently, i'm unable to reinstall the OS and unable to run the application loader because a connection cannot be established with my device. is there anything i can do?


    Quote Originally Posted by GaryF View Post
    Here you go...

    Procedure

    When the BlackBerry device is not detected by the BlackBerry Application Loader, and you have verified all cables and connections, complete the following steps:
    Note: Timing is important in this process. Read through the following steps before beginning this procedure.
    1. Disconnect the BlackBerry device from the computer.
    2. In BlackBerry Desktop Manager, open Application Loader and click Next.
    3. Perform a hard reset on the BlackBerry device. (pull and reinsert the battery. Reconnect the BlackBerry device to the computer as soon as the led comes on -- before the BlackBerry device finishes resetting, and complete one of the following steps:
      • For BlackBerry devices with a USB connection, wait until the drop-down list on the Communication Port Selection window changes to USB PIN and click Next.
      • For BlackBerry devices with a serial connection, click Next on the Communication Port Selection window.
    4. If the Handheld Password Required dialog box appears, type your password. The Application Loader will detect the BlackBerry device.
    Note: If these steps do not complete successfully the first time, the BlackBerry device might have finished resetting before the Application Loader could connect to the BlackBerry device.

  5. #20
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    ~via BB (wap.pinstack.com)~ I had this same problem the first six days of having my phone and then it went away on its own. Then a few weeks ago I dropped my phone and the problem came back. I was able to get a replacement through RIM since it was noted on my account that I had this problem upon purchase. I never told them I dropped it because there was no exterior damage. So you can always try to get a replacement if there are no severly broken parts such as the plastic side parts or a cracked screen.

  6. #21
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    ok, i did all these steps and it still wont turn on..I know it worked because I didnt get any error messages but my screen is still off. The only way i can see what's on my screen is if I do a screen shot using JL_Cmder while my BB is connected via USB. Does anyone know if there is an option I have switch off? Also, I think my trackball is messed up.. =(

  7. #22
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    jpadilla78- I went through the same thing, wiping and reloading the OS over and over and over and over and no luck, still I was getting screen shots and the phone still worked, so I relpaced the LCD and it did the trick.
    As for the blinking red light, I had 2 Pearls with that issue and no luck bringing either back. OneI was able to wipe but it would never finish installing the new OS- always lost connection with the DM, and then the computer just stopped recognizing it altogether and all it would do is blink 3 times, then 2 in a neverending cycle... the other Pearl would boot then crash and then went completely dead, nothing at all- I took it apart and there was a black patch around some of the circuitry down by the microphone contact (the little bullseye) so it was literally fried... a real shame too because the exterior was MINT on both....

  8. #23
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    Thanks riff_raff!! i guess i'll have to invest on a new LCD... Where did you get yours? How much do they run?

  9. #24
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    Agreed, if the screen shot shows your device is working you either have a bad screen OR a loose connection. Before ordering a new screen you may want to check the connection....there was a thread on that subject - http://blackberryforums.pinstack.com...t=white+screen
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  10. #25
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    I've seen them on ebay for about $40 shipped, so definitely check the connections before spending your money. I pulled the LCD from one blinking red units- actually I swapped the entire housing as it was in much better condition... if you decide to go that route be super careful when taking it off the donor unit- the adhesive tape that holds it down is STICKY and the screen doesn' t flex much... luckily I found this out when removing the bad screen and not the good one.

  11. #26
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    Thanks again riff raff!

    Thanks GaryF!

  12. #27
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    ~via BB (wap.pinstack.com)~since ur phone doesn't work, can I have it lmao...I never had to download the development kit or jl cmder...I just used the desktop manager...when it didn't recognise the phone I pulled out the battery and put it back, waited for the light to blink and had my eyes on the screen and my finger hovering above the enter button and as soon as I see my pin show up I hit enter and it gets it every time...note it may take a number of times before it works and u have to be quick...just think of it as a game show where u have to hit the buzzer lmao

  13. #28
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    Quote Originally Posted by GaryF View Post
    Here you go...

    Procedure

    When the BlackBerry device is not detected by the BlackBerry Application Loader, and you have verified all cables and connections, complete the following steps:
    Note: Timing is important in this process. Read through the following steps before beginning this procedure.
    1. Disconnect the BlackBerry device from the computer.
    2. In BlackBerry Desktop Manager, open Application Loader and click Next.
    3. Perform a hard reset on the BlackBerry device. (pull and reinsert the battery. Reconnect the BlackBerry device to the computer as soon as the led comes on -- before the BlackBerry device finishes resetting, and complete one of the following steps:
      • For BlackBerry devices with a USB connection, wait until the drop-down list on the Communication Port Selection window changes to USB PIN and click Next.
      • For BlackBerry devices with a serial connection, click Next on the Communication Port Selection window.
    4. If the Handheld Password Required dialog box appears, type your password. The Application Loader will detect the BlackBerry device.
    Note: If these steps do not complete successfully the first time, the BlackBerry device might have finished resetting before the Application Loader could connect to the BlackBerry device.
    IT WORKED!! thanks alot. great write up. lots of help everything else everyone suggested didn't work. thanks alot

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