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Hi everyone, I just got my pearl about a week ago. Yesterday I decided to ... BlackBerry Pearl forum

  1. #1
    qksilverf1's Avatar
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    Blackberry Pearl Random shutdown

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    Hi everyone, I just got my pearl about a week ago. Yesterday I decided to D/L some free games and themes from the bb "home" website from my handheld. I was playing the meteor game and my blackberry shut down. The red LED started flashing and then after pushing some buttons the screen came on to a white screen with the hour glass. I let it be for about 5-10 minutes and there was no change. I removed the battery and reinserted and this allowed it to boot back up. only to randomly shut down again and repeat the red led flashing and hourglass turing. I left it overnight like this (to see if it would boot up) but it did not. This morning pulled the battery and rebooted several times (as it will only stay "on" for a few minutes at a time), each time going to the options (or settings) and deleting those games I downloaded last night. but i have been unable to get it fixed. What should I do????

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    peterbabiy's Avatar
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    Re: Blackberry Pearl Random shutdown

    Does it shut down only when u start playing some of your games, or no matter what u do, it still just turns off by its self?

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    qksilverf1's Avatar
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    Re: Blackberry Pearl Random shutdown

    no matter what i do It will shut down, I can even be not using it and it will shut down.

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    Re: Blackberry Pearl Random shutdown

    This seems to be a major problem so other then reinstall your OS, I cant think of anything else.

    Hopefully someone else can help u out

  5. #5
    qksilverf1's Avatar
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    Re: Blackberry Pearl Random shutdown

    how do I find instructions on reinstalling OS?

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    Rcbjr's Avatar
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    Re: Blackberry Pearl Random shutdown

    qksilverf1, Welcome to PinStack.

    Could you have let the battery run down? Sounds like that may be the problem. How long had it been since you charged it?

    If you really feel you need to reload the OS, check out the revelavant links on the BB FAQ & Guides page for where to get the latest OS for your carrier/device and how to update it. The specific ones you will want is Blackberry OS Software links (by carrier) and How to: OS 4.x Upgrade for your Blackberry.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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  7. #7
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    Re: Blackberry Pearl Random shutdown

    after removing the battery for a good hour and then replacing, (it booted up to a low low battery) I charged it and it hasnt shut off yet. So im thinking maybe while messing around with the games that i downloaded i used up the battery. Im hoping everything is fine and it was just the battery
    thanks everyone for the help!

  8. #8
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    Re: Blackberry Pearl Random shutdown

    That was what I was thinking. Glad you got it working now.

    Rcbjr.
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