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Hi, I bought blackberry pearl yesterday, when i insert the battery it was showing the ... BlackBerry Pearl forum

  1. #1
    sundaranandan's Avatar
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    Blackberry pearl No display - blank white screen

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    Hi,

    I bought blackberry pearl yesterday, when i insert the battery it was showing the menu. After some time while charging, the display went off, after that i can able to see only a blank white screen. But i can able to receive calls without any display....

    Any solutions ?

    Thanks in advance.


    - Sundar

  2. #2
    HITMONEY's Avatar
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    Re: Blackberry pearl No display - blank white screen

    Try a battery pull. Solves most issues.. if not, I would take it back.

  3. #3
    reddog187's Avatar
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    Re: Blackberry pearl No display - blank white screen

    Your LCD is defective...bring it back.

    There's nothing you can do. Sorry for the bad news. At least it happened right away.

  4. #4
    ivwshane's Avatar
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    Re: Blackberry pearl No display - blank white screen

    What exactly is defective about the screen? Mine does this too every once in a while.

    Is it hardware related or software related?

  5. #5
    sundaranandan's Avatar
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    Re: Blackberry pearl No display - blank white screen

    ya.. I did a battery pull.. didnt work out. I called T-mobile customer care. they asked me to charge for 24 hours continously. anyway I will check after that... if nothing comes, i will return...

  6. #6
    reddog187's Avatar
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    Re: Blackberry pearl No display - blank white screen

    Well if it gets stuck then it's defective. If it does it every once in a while then you're fine. Like it will do that when it's processing somethings. That's not a big deal.

    But if it gets stuck then I would bring it back. Not sure if it's a hardware or software issue. Everything we have tried on the software side of things has lead us to believe that end users cannot fix it. We've tried Wipes and reloads of the OS and it doesn't ever help.

  7. #7
    RCode's Avatar
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    Re: Blackberry pearl No display - blank white screen

    I have gone threw 2 pearl's with the same problem.... I haven't even sent my old one back yet, and the new one is already doing it.

    How about that for shitty luck. I'm lucky enough to be the IT guy that takes care of all the BB's, so it's no big deal to replace... other then a pain in my ***.

  8. #8
    organic_matter's Avatar
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    Re: Blackberry pearl No display - blank white screen

    Some times when i click my pearl i get a "wave" across my lcd.... Do you thing i should through a fit or let it be?

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