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hello everybody, i have been using the blackberry pearl 8100 for over a month now ... BlackBerry Pearl forum

  1. #1
    bcd's Avatar
    bcd
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    blackberry pearl 8100 trackball not rolling down

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    hello everybody,
    i have been using the blackberry pearl 8100 for over a month now and all of sudden my trackball doesn't allow me to scroll down. I can scroll up, left and right but not down.

    without this its virtually impossible to anything on the phone!!!

    has anybody else have had the same problem?

    any solutions are welcome!!

    thanks
    bcd

  2. #2
    glehman85's Avatar
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    Re: blackberry pearl 8100 trackball not rolling down

    try pulling out your battery and see if that works....after you put the battery back in of course

  3. #3
    EvolutionCSR's Avatar
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    Re: blackberry pearl 8100 trackball not rolling down

    Try cleaning it with an alcohol swab, or try a Hard reset (Battery out wait 30 seconds reinsert) like glehman suggested.

    If this doesnt work it may be a hardware malfunction RIM has a one year warranty on all their devices.


  4. #4
    bcd's Avatar
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    Re: blackberry pearl 8100 trackball not rolling down

    tried that...doesn't work.....
    infact i cannot get the gprs radio turned on on the menu become i could not freaking scroll down!!

  5. #5
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    Re: blackberry pearl 8100 trackball not rolling down

    Mine did this a couple of times, but it freed up shortly. I blow it out with air every couple days.
    BB Pearl, Seidio rubberized case.

  6. #6
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    Re: blackberry pearl 8100 trackball not rolling down

    ever hear of Duster? its air in a can. i use it blow out my keyboard all the time. if it is dirt, might be a good thing to pick up at any office/general store

  7. #7
    bcd's Avatar
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    Re: blackberry pearl 8100 trackball not rolling down

    is there a way to open this up?...to clean it?

  8. #8
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    Re: blackberry pearl 8100 trackball not rolling down

    take the corner of a sheet of paper
    and run between the pearl and the socket
    it will clear out whatever is preventing from rolling down

    I had your exact same problem and that fixed it perfectly

    give it a try

  9. #9
    bcd's Avatar
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    Re: blackberry pearl 8100 trackball not rolling down

    i ran a lens cleaner tissue over it and it seemed to have worked!

    -bcd

  10. #10
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    Re: blackberry pearl 8100 trackball not rolling down

    i blow in mine and has taken care of it every time but once. just pressed a little harder when rolling it and like magic, all better...

  11. #11
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    Re: blackberry pearl 8100 trackball not rolling down

    just had this problem and it dos freak you out at first.
    but like areeves said the paper trick works great and i have had no problems since.
    Death is only the beginning

  12. #12
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    Re: blackberry pearl 8100 trackball not rolling down

    areeves, Welcome to PinStack.

    Thanks for the information, that's what we like to see here, first post and you solved someone's problem. Keep it up.

    Let us know if there is anything we can do to help with your BB.

    Rcbjr
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    Re: blackberry pearl 8100 trackball not rolling down

    Quote Originally Posted by areeves
    take the corner of a sheet of paper
    and run between the pearl and the socket
    it will clear out whatever is preventing from rolling down

    I had your exact same problem and that fixed it perfectly

    give it a try
    Welcome to pinstack. Thanks for your advice..

  14. #14
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    Re: blackberry pearl 8100 trackball not rolling down

    The same happened to me within about two weeks of my purchase - Needless to say I was freaking out.

    One hard reset later though, all was well.

  15. #15
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    Re: blackberry pearl 8100 trackball not rolling down

    happened to me last night while in target. I thought wtf!
    I got home and figured that the nes games may have caused it because I had just recently loaded them. deleted that app but no luck.
    So I decided to downgrade to .064 os. half way throught the wiping I received an error. Great. after a few minutes of playing. I decided to pull the battery because desktop manager would not recognize my pearl. anyways all is well. p.s. I have had my pearl since oct 22 with no major problems. this trackball issue was the first. I think it may have been from that nes app.

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