Page 1 of 2 12 LastLast
Results 1 to 15 of 25

okay so i downloaded and tried this ColorPearl application for a few days now. it ... BlackBerry Pearl forum

  1. #1
    ct5694's Avatar
    ct5694 no está en línea Stack level 3
    Join Date
    Jan 2007
    PIN/ID
    n/a
    Posts
    307

    Question Blackberry not working after ColorPearl install?

    Advertisement



    okay so i downloaded and tried this ColorPearl application for a few days now. it has been working great and lighting up my pearl nicely the last few days. however last night, my keypad and pearl stopped working. my screen display is lit up but i am unable to navigate or use my phone since my keypad and pearl stopped working. i had to switch phones bc i couldnt answer phone calls or send emails.

    i was wondering if this was an isolated issue. i am thinking it may be due to downloading this application. i wanted to know if anyone else had this problem after installing this application.

    if not, then i can attribute my blackberry problem to something else (maybe just defective on its own)

    well let me know if anyone else had this problem.

  2. #2
    GotPearl?'s Avatar
    GotPearl? no está en línea Stack level 5
    Join Date
    Dec 2006
    Posts
    1,168

    Re: Blackberry not working after ColorPearl install?

    Quote Originally Posted by ct5694
    okay so i downloaded and tried this ColorPearl application for a few days now. it has been working great and lighting up my pearl nicely the last few days. however last night, my keypad and pearl stopped working. my screen display is lit up but i am unable to navigate or use my phone since my keypad and pearl stopped working. i had to switch phones bc i couldnt answer phone calls or send emails.

    i was wondering if this was an isolated issue. i am thinking it may be due to downloading this application. i wanted to know if anyone else had this problem after installing this application.

    if not, then i can attribute my blackberry problem to something else (maybe just defective on its own)

    well let me know if anyone else had this problem.
    Have you tried a hard reset?

  3. #3
    M0stBlunt3d's Avatar
    M0stBlunt3d no está en línea Stack level 3
    Join Date
    Feb 2007
    PIN/ID
    23ECB429
    Posts
    101

    Re: Blackberry not working after ColorPearl install?

    hmm, ive only had the color program for a day, i'd update u. Sounds isolated... battery pull?

  4. #4
    ct5694's Avatar
    ct5694 no está en línea Stack level 3
    Join Date
    Jan 2007
    PIN/ID
    n/a
    Posts
    307

    Re: Blackberry not working after ColorPearl install?

    i did a battery pull about ten times! nothing changed. the keypad/pearl still not responding. i may try to do a master reset/clear on my phone using Desktop Manager when i get home. i only have my Macbook until i get home from work. PC is at the house!

    im wondering if anyone has a solution so i dont have to resort to a Master reset to resolve this problem. that would really suck to clear my phone.

  5. #5
    GotPearl?'s Avatar
    GotPearl? no está en línea Stack level 5
    Join Date
    Dec 2006
    Posts
    1,168

    Re: Blackberry not working after ColorPearl install?

    Quote Originally Posted by ct5694
    i did a battery pull about ten times! nothing changed. the keypad/pearl still not responding. i may try to do a master reset/clear on my phone using Desktop Manager when i get home. i only have my Macbook until i get home from work. PC is at the house!

    im wondering if anyone has a solution so i dont have to resort to a Master reset to resolve this problem. that would really suck to clear my phone.
    When you get home just remove colorpearl from your pearl with the desktop manager. I really wish they would make a PTB and DM for macs becuase I have a macbook too!

  6. #6
    iamrex's Avatar
    iamrex no está en línea Stack level 2
    Join Date
    Apr 2007
    PIN/ID
    23f71b3c
    Posts
    85

    Re: Blackberry not working after ColorPearl install?

    Sorry to hear that, can you please update us, so i can uninstalled it if the colorpearl is a problem. Thanks
    iloveu

  7. #7
    ct5694's Avatar
    ct5694 no está en línea Stack level 3
    Join Date
    Jan 2007
    PIN/ID
    n/a
    Posts
    307

    Re: Blackberry not working after ColorPearl install?

    Quote Originally Posted by GotPearl?
    When you get home just remove colorpearl from your pearl with the desktop manager. I really wish they would make a PTB and DM for macs becuase I have a macbook too!
    that is a great idea GotPearl, i will definitely remove the program and see if anything changes. maybe my phone will start working.

    i don't want to freak anyone out or anything re: the colorpearl prog bc i loved the application when my phone was working.. i just thought maybe the ColorPearl program is a variable into why my Blackberry has stopped responding. i will definitely post an update on this tonight on what happens.

    thanks for all the quick replies by the way

  8. #8
    I7oobie's Avatar
    I7oobie no está en línea Device Pro
    Join Date
    May 2006
    Posts
    3,563

    Re: Blackberry not working after ColorPearl install?

    ~via BB (wap.pinstack.com)~
    Thread cleaned up...

  9. #9
    ct5694's Avatar
    ct5694 no está en línea Stack level 3
    Join Date
    Jan 2007
    PIN/ID
    n/a
    Posts
    307

    Re: Blackberry not working after ColorPearl install?

    thanks I7oobie for keeping Pinstack clean

  10. #10
    ktorres1120's Avatar
    ktorres1120 no está en línea Stack level 4
    Join Date
    Sep 2006
    Posts
    505

    Re: Blackberry not working after ColorPearl install?

    It sounds like an isolated problem since I haven't heard anyone with a problem. I agree with GotPearl? to try and remove the program first before wiping everything clean. Good luck and let us know how it goes!

  11. #11
    I7oobie's Avatar
    I7oobie no está en línea Device Pro
    Join Date
    May 2006
    Posts
    3,563
    Quote Originally Posted by ct5694
    thanks I7oobie for keeping Pinstack clean
    No prob...

  12. #12
    ct5694's Avatar
    ct5694 no está en línea Stack level 3
    Join Date
    Jan 2007
    PIN/ID
    n/a
    Posts
    307

    Re: Blackberry not working after ColorPearl install?

    thanks ktorres1120. i will definitely post an update this afternoon when i get home from work.

  13. #13
    Natasha's Avatar
    Natasha no está en línea Stack level 7
    Join Date
    Mar 2007
    PIN/ID
    ASK NICE
    Posts
    4,461

    Re: Blackberry not working after ColorPearl install?

    Quote Originally Posted by ct5694
    however last night, my keypad and pearl stopped working. my screen display is lit up but i am unable to navigate or use my phone since my keypad and pearl stopped working.
    if not, then i can attribute my blackberry problem to something else (maybe just defective on its own)
    This happened to me a couple of weeks ago, not caused by the ColorPearl install. No cause at all actually. It was just defective. I traded it in for a new one.
    Last edited by I7oobie; 04-22-2007 at 11:09 AM.

  14. #14
    ct5694's Avatar
    ct5694 no está en línea Stack level 3
    Join Date
    Jan 2007
    PIN/ID
    n/a
    Posts
    307

    Re: Blackberry not working after ColorPearl install?

    thanks tashacash for the info.

    update! so i did remove the ColorPearl app and the issue is still occurring so i can firmly say now it is not a ColorPearl App problem at all. that is good news to me bcause i still want to use the app when i exchange my pearl with my company yay!

    still sucky cause i have to wait for a replacement.

    thanks for all the help today pinstackers

  15. #15
    Natasha's Avatar
    Natasha no está en línea Stack level 7
    Join Date
    Mar 2007
    PIN/ID
    ASK NICE
    Posts
    4,461

    Re: Blackberry not working after ColorPearl install?

    It sure does suck waiting for a replacement! But on the bright side, my replacement only took 3 days to get to me and that was with a delay in shipping. Good luck with your new one, mine seems to be running great (so far).

Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •