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I don't know what happened to my phone, but now, every time I receive an ... BlackBerry Pearl forum

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    mred61280's Avatar
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    Blackberry messenger issue! Please Help!!!

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    I don't know what happened to my phone, but now, every time I receive an IM through BB Mess. I have to end my old conversation in order for me to view the new IM!!!!! So it's driving me NUTS!! Someone help! I've taken the battery out and that didn't work. I'd appreciate help guys. Thanx!!

  2. #2
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    Re: Blackberry messenger issue! Please Help!!!

    mred, try uninstalling the app, then reinstalling it followed by a battery pull. Let us know if that works for you.

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    Re: Blackberry messenger issue! Please Help!!!

    How do i uninstall then reinstall? I should know how, but I don't! lol

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    Re: Blackberry messenger issue! Please Help!!!

    Go into options/Advanced/Applications then delete it.

    Reboot

    http://mobile.blackberry.com from your BB's browser to reinstall.

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    Re: Blackberry messenger issue! Please Help!!!

    k, i deleted and it's in the options under applications, but how do i get it back to use on my phone?

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    Re: Blackberry messenger issue! Please Help!!!

    mobile.blackberry.com from your browser.

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    mred61280's Avatar
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    Re: Blackberry messenger issue! Please Help!!!

    lol, im not explaining myself all the way. I redownloaded it after i rebooted it, and it's in the options part of my phone, but not in my menu. I did exactly what u said. and it was off my phone totally. Now it's back on but, It's not in my menu, and I don't know how to get it in my menu so i can start using it.

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    Re: Blackberry messenger issue! Please Help!!!

    LOL, sorry.

    Check to see if it's hidden. Alt+Click and select "show all".

  9. #9
    mred61280's Avatar
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    Re: Blackberry messenger issue! Please Help!!!

    I dont think im doin it right, i click alt then push the track ball????

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    Re: Blackberry messenger issue! Please Help!!!

    ~via BB (wap.pinstack.com)~

    Click menu from home screen and choose show all. Also have you tried a battery pull since the ReInstall?

  11. #11
    mred61280's Avatar
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    Re: Blackberry messenger issue! Please Help!!!

    I've done both and I cant find the app!!! I can only see it in options/advanced/applications and its their. But i dont have it in the menu!!!! And of course, I cant use it!!! lol

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