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Help! The supplied browser will not access mobile.blackberry.com I have spoken to t-mobile support and ... BlackBerry Pearl forum

  1. #1
    mik's Avatar
    mik
    mik no está en línea Stack level 2
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    'Blackberry Browser' on UK T-Mobile

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    Help!

    The supplied browser will not access mobile.blackberry.com

    I have spoken to t-mobile support and they say that they only provide the t-mobile browser....

    Heeeeeelp

    Mik

  2. #2
    Len's Avatar
    Len
    Len no está en línea Stack level 2
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    Hi milk, I'm in the UK, on T-mo ,I use a pearl and use the t-mo browser as well and have been able to access "mobile.blackberry.com" but if you instal "opera mini" you will not have many sites that you cant access. Best w.

  3. #3
    littlemojo's Avatar
    littlemojo no está en línea Stack level 4
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    Hi there I had the same problem but I am with Vodafone in the UK after lot of phone calls and emails they soreted it out it was some thing to do with my number not being on there services and they sent me the browsers.
    There is a topic here somewhere where I have said what they did I think the topic was called "success at last"
    Hope this helps.

  4. #4
    Rcbjr's Avatar
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    Len, Welcome to PinStack.

    As littlemojo indicated, there have been a lot of reports, concerning most of the UK providers not being able to get the Internet Version of the Browser. You need to complain to your carrier customer service, Blackberry Device support, to determine exactly why they won't provide it.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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  5. #5
    Gar-williams's Avatar
    Gar-williams no está en línea Stack level 3
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    I'm having the same issues with Voda UK. Followed Littlemojo's lead and emailed them last night, quoting Littlemojo's response from their Tech Support. No response yet, but people are off on holiday, I guess

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