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I switched from Cingular's normal $29 BIS plan to a $40 BIS plan that has ... BlackBerry Pearl forum

  1. #1
    MrGolf's Avatar
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    BIS Help???

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    I switched from Cingular's normal $29 BIS plan to a $40 BIS plan that has 1500 text messages included. I can no longer get on the internet, and my emails aren't being pushed to my phone. Does anyone know what I can do to solve this issue without calling Cingular? Is there something that I was supposed to do? I've tried a battery pull, but it didn't work. Thanks!

  2. #2
    kayos72's Avatar
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    Re: BIS Help???

    go options>advanced>host routing table. hit menu then rgister now followed by a batt pull if that doesn't work you can go to cingy's website and senr the service books yourself
    hope this helps
    let us know
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  3. #3
    MrGolf's Avatar
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    Re: BIS Help???

    I'll try that when I go out to my car for lunch. Thanks.... I called Cingular, and for them to troubleshoot it, I have to call from a landline with my phone in hand. So hopefully what you've suggested works.

    Thanks again.

  4. #4
    kayos72's Avatar
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    Re: BIS Help???

    let us know how you get on with it!
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  5. #5
    djay3000's Avatar
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    Re: BIS Help???

    you could just need to hard reset the phone.

  6. #6
    kayos72's Avatar
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    Re: BIS Help???

    He tried the batt pull already, my first thought too but after you change service. most times you need to resend the service books
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  7. #7
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    Re: BIS Help???

    true!, i am just the lucky type i guess i have not needed to yes!! lol..

  8. #8
    MrGolf's Avatar
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    Re: BIS Help???

    Well, registering from the "host router table", followed by a battery pull didn't work. I don't have a house phone, and I can't bring my phone into work, so I'll have to wait until I go over to a friends house or out to lunch with someone and use their phone to call Cingy.

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