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FYI: Went to remove my battery this morning to re-set the pearl (purchased December 2006) ... BlackBerry Pearl forum

  1. #1
    lushtaoh's Avatar
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    Smile Beware!! Battery cover release tab defect

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    FYI:
    Went to remove my battery this morning to re-set the pearl (purchased December 2006) and the little silver release tab between the two gold charger tabs popped off and the micro-spring beneath it shot across the room.
    Called T-Mobile and they are sending a replacement; the tech said this is beginning to be a problem with this model and they are getting calls about this design error.
    The tab is plastic and is engineered incorrectly.

  2. #2
    Rcbjr's Avatar
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    Re: Beware!! Battery cover release tab defect

    This has happened to several members and is a frustrating defect.

    Thanks for posting your results with TMO.

    Rcbjr.
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  3. #3
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    Re: Beware!! Battery cover release tab defect

    At least they are replacing it. Other carriers make you call the manufacturer to get a new replacement. Thanks for the info.

  4. #4
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    Re: Beware!! Battery cover release tab defect

    ~via BB (wap.pinstack.com)~
    Yup, I had to call this past Monday for this issue. I got the replacement Tuesday though!

  5. #5
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    Re: Beware!! Battery cover release tab defect

    Hmmm, never had this and hopefully never will lol. But thanks for letting us know

  6. #6
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    Re: Beware!! Battery cover release tab defect

    Quote Originally Posted by peterbabiy
    Hmmm, never had this and hopefully never will lol. But thanks for letting us know
    Yeah I hope I don't ever have to go through this. Seeing as how I replaced my battery about 20 times the first week I got it.

  7. #7
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    Re: Beware!! Battery cover release tab defect

    I hope this never happens to me... D:
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  8. #8
    bready's Avatar
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    Re: Beware!! Battery cover release tab defect

    Same thing happened to me except the tab fell down the grated floor at work!

    They replace mine as well though.

    BReady

  9. #9
    ez's Avatar
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    Re: Beware!! Battery cover release tab defect

    ~via BB (wap.pinstack.com)~you jinxed me! I read the post this morning and my stupid button flew off. I found the button but not the spring. Guess I join the stupid button group.gtg call tmo for my replacement. Its ok, I still love my pearl!!

  10. #10
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    Re: Beware!! Battery cover release tab defect

    I have a cingular pearl and have yet to experience this.
    Maybe the cingular pearls are ok.
    It seems like most that are experiencing this are t-mobile.

    ~John

  11. #11
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    Re: Beware!! Battery cover release tab defect

    Well, at least they're replacing your unit for the defect, they T-Mobile told me that they couldn't replace mine unless I had the warrenty.

    Luckily I'm not as honest as I look, so I called back a week later and told them that my trackball didn't work, even though all I had to do was blow it out.

    Then a week later I'm back to pinning peers on a new BB Pearl.

    ~via BB (wap.pinstack.com)~

  12. #12
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    Re: Beware!! Battery cover release tab defect

    Mine's OK but it is flimsy.

  13. #13
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    Re: Beware!! Battery cover release tab defect

    This happened on my first Pearl. It was within 2 weeks of me getting it so I was able to return it for a new one. The one I have now still does it but is not as bad. I was told by 2 different TMo employees that most Pearls have this defect.

    I still love my Pearl though.

  14. #14
    tdawg's Avatar
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    Re: Beware!! Battery cover release tab defect

    Mines fell off last month. The thing is ,that repeated use of the keyboard and how you squeeze the phone to hit certain keys. makes the battery bend stretch . It just wears out the little tab. I dont think i can get a replacment since I had the phone for so long and dont have insurance... Besides the 8800 will be out soon this year

  15. #15
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    Re: Beware!! Battery cover release tab defect

    Happened to me too. I put padding on the inside so it doesn't just fall off so ya cool.
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