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OK, so I'm a little new to the whole blackberry thing so I don't know ... BlackBerry Pearl forum

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    Optimus's Avatar
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    Question BB Pearl loses zoom function for camera-help

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    OK, so I'm a little new to the whole blackberry thing so I don't know if this is a common problem...the trackball won't zoom during the camera function. It works fine for everything else. I called T-mobile once and they had me reset the whole thing which caused me to lose some things; although the function did come back. Just the other day when I was about to take a picture I noticed it didn't work again. How can I get this to work without having to do a full reset again? I've only had it for just over a month and the trackball isn't dirty seeing as how I can navigate through all other applications.

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    Re: BB Pearl loses zoom function for camera-help

    optimus -- welcome to pinstack.

    this happens to my husband ever so often too...except his pearl is almost a year and a half old...

    since it works in every other way, i would suggest maybe an update to the OS. he fixes his with a battery pull but i can see where if it happens a lot, that can become very annoying...

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    Re: BB Pearl loses zoom function for camera-help

    Next time this happens while you are taking a picture you can also try the Volume up/down buttons (on the side of the phone) They should also control the zoom function.
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    Re: BB Pearl loses zoom function for camera-help

    ooh...that's a good one gary. didn't even know that

  5. #5
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    Re: BB Pearl loses zoom function for camera-help

    Quote Originally Posted by GaryF View Post
    Next time this happens while you are taking a picture you can also try the Volume up/down buttons (on the side of the phone) They should also control the zoom function.
    i just tried that and it didn't work...thanks for the suggestion though.

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    Re: BB Pearl loses zoom function for camera-help

    Quote Originally Posted by cherrichiodo View Post
    optimus -- welcome to pinstack.

    this happens to my husband ever so often too...except his pearl is almost a year and a half old...

    since it works in every other way, i would suggest maybe an update to the OS. he fixes his with a battery pull but i can see where if it happens a lot, that can become very annoying...
    how would i go about updating the OS? I'll try the battery pull thing...thanks.

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    Re: BB Pearl loses zoom function for camera-help

    follow the instructions on this thread
    http://blackberryforums.pinstack.com...rade_your.html

    this is the latest OS for your blackberry pearl
    http://blackberryforums.pinstack.com...2_1_108_a.html

    i hope it works...just looked and my hubby has .94, so he's in line for an upgrade too

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    Re: BB Pearl loses zoom function for camera-help

    i also checked the similar thread from over a year ago; where someone asked about only zooming 2x, 3x and 5x. It's the same deal with mine is this normal on the pearls or do you think i have a defective pearl?

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    Re: BB Pearl loses zoom function for camera-help

    i just checked both my pearls and they are 3x and 5x -- NO 2x

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    Re: BB Pearl loses zoom function for camera-help

    Quote Originally Posted by cherrichiodo View Post
    follow the instructions on this thread


    this is the latest OS for your blackberry pearl


    i hope it works...just looked and my hubby has .94, so he's in line for an upgrade too
    (odd, i could have sworn i posted a reply) anyhow....thanks for the links; i'll try them when i get home tonight.


    update...i just noticed that it doesn't let me reply to a quote that contains links because i have to be a level 2 member...oh well, thanks again.

  11. #11
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    Re: BB Pearl loses zoom function for camera-help

    well I updated the handheld software and that fixed the zoom...for now. But I'm left with another question and I'll ask here since it relates to the links provided....The blackberry website has an updated 4.3 version for the desktop manager. Should I download this as well? Is it necessary?

  12. #12
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    Re: BB Pearl loses zoom function for camera-help

    ~via BB (wap.pinstack.com)~every time it happens to me I just pull then battery

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