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My BB pearl keeps shutting off. Then coming back on for no reason. Then my ... BlackBerry Pearl forum

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    carlastotts0429's Avatar
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    BB Pearl keeps shutting off

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    My BB pearl keeps shutting off. Then coming back on for no reason. Then my mouse when put on an icon would not let me click on the icon to go to the application. Is this normal?

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    Rcbjr's Avatar
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    Quote Originally Posted by carlastotts0429
    My BB pearl keeps shutting off. Then coming back on for no reason. Then my mouse when put on an icon would not let me click on the icon to go to the application. Is this normal?
    ~via BB (wap.pinstack.com)~
    No that is not normal. Could be a loose battery. Try a Cold Re-Boot (battrey out, wait 15 - 30 secs, battery in) and see if that helps and to see if it is loose?

    Hope this helps.
    Rcbjr

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    Re: BB Pearl keeps shutting off

    Welcome to the Stacks Carlastotts. Any luck after the battery pull?

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    Re: BB Pearl keeps shutting off

    We are an It company and supply BB's to our clients as part of our service. Had our first DOA (Dead on Arrival) unit yesterday with exactly the same problem. Battery pull did nothing. It was like on a timer - about 20 secs after power-on, it would freeze for 2 secs, then shutdown and reboot. We sent it back. Is yours new?

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    Re: BB Pearl keeps shutting off

    Quote Originally Posted by carlastotts0429
    My BB pearl keeps shutting off. Then coming back on for no reason. Then my mouse when put on an icon would not let me click on the icon to go to the application. Is this normal?
    when u say shutting off .. do u mean radio off? i had the problem with .73 os, i would realise my phone(radio) would switch off on its own. but no such problems after upgrade to 1.66 and now the rogers.

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    yes i turn my radio back on and set my phone down for five mins and the radio goes off .im runing a 4.5 os. it was just updated today! and it still has the same problems. so we reapplyed the 4.5 its still having problems any help?

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