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[FONT=verdana, arial, helvetica] Ok I've tried many websites to have this question answered but no ... BlackBerry Pearl forum

  1. #1
    onelyfe's Avatar
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    Thumbs down ***BB Pearl Caller ID PROBLEM***

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    [FONT=verdana, arial, helvetica]Ok I've tried many websites to have this question answered but no luck! PLEASE HELP!!!![/FONT]
    [FONT=verdana, arial, helvetica][/FONT]
    [FONT=verdana, arial, helvetica]anyone notice the problem with contacts that are saved in your phone book not showing up when an incomming call is being recieved, but when you go back into the call log after the call it says that so and so called?

    Basically the name I have saved for someone in my address book does not always show up when they call but shows up when i go back to my call log

    Anyone?
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  2. #2
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    Re: ***BB Pearl Caller ID PROBLEM***

    Yea I recently encountered that and thought it was really random!! I thought it was something I did. But it hasn't happened since that day. Anybody have a clue to what that issue would be?

  3. #3
    pthomas11's Avatar
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    Re: ***BB Pearl Caller ID PROBLEM***

    A few things for you.

    1. No need for the extravagant titles and asterisks. Around here, we are willing to help, and we will.

    2. Battery resets typically fix that problem. Just pull the battery out for 30 seconds.

    Hope that helps.


    ~via BB (wap.pinstack.com)~

  4. #4
    onelyfe's Avatar
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    Re: ***BB Pearl Caller ID PROBLEM***

    okie will try.....
    ya this place seeems great!

  5. #5
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    Re: ***BB Pearl Caller ID PROBLEM***

    Yeah I did, I heard it's a problem with encrypting the phone book. Try turning that off and see if that fixes it.

  6. #6
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    Re: ***BB Pearl Caller ID PROBLEM***

    ~via BB (wap.pinstack.com)~

    I agree just give your pearl a nice reboot by pulling the battery out and should refresh..

  7. #7
    fooey's Avatar
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    Re: ***BB Pearl Caller ID PROBLEM***

    Also make sure you don't have the same number stored in both the sim phonebook and your internal phonebook

  8. #8
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    Re: ***BB Pearl Caller ID PROBLEM***

    ~via BB (wap.pinstack.com)~
    I read in a similar thead that it has to do with encrypting your address book and that if you turn off that option it will fix the problem. Sorry I don't have the link for the other thread but if you do a search you'd probably find it pretty easily. Hope that helps.

  9. #9
    onelyfe's Avatar
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    Re: ***BB Pearl Caller ID PROBLEM***

    how do i go about making sure that my address book isnt encrypted? I tried the reset and that didnt work... and as for making sure that I do not have the same # is both the sim card and the address book... if I were to delete all #'s in my sim card is there anyway to copy from the address book to the sim card when I want to switch phones?

  10. #10
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    Re: ***BB Pearl Caller ID PROBLEM***

    To stop addy encyption, go to options, security option, general settings.

    You can copy the addy book to the sim, just your contacts will be listed multiple times instead of the berry way. I use the switch device on DM to move my numbers

  11. #11
    onelyfe's Avatar
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    Re: ***BB Pearl Caller ID PROBLEM***

    whats the DM? I cannot figure out how to transfer my contacts from my address book to my sim card...

  12. #12
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    Re: ***BB Pearl Caller ID PROBLEM***

    DM=Desktop Manager

    You have to copy them one by one. A lot of hassle.

    Why do you need them on your SIM if you don't mind me asking.

  13. #13
    onelyfe's Avatar
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    Re: ***BB Pearl Caller ID PROBLEM***

    for when i transfer phones in the future...
    turning off the encryption seems to of fixed the address book problem tho...

  14. #14
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    Re: ***BB Pearl Caller ID PROBLEM***

    that usually means Content Protection is Enabled; just disable it

  15. #15
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    I am going to re-open this thread with a question myself. So my phone syncs with contacts on my BES as well as my personal contacts. The numbers that have a company name show up as the company the person works for and their phone number. I don't get to see the name of the caller. I have solved this in the past by adding a picture ID. Now I have more than 800 contacts like this in my phone and don't have pictures for everyone. Anyone have a suggestion on how to get the contact name to show up instead of the company name?
    Once you go Black(berry) you'll never go back!!!

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