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Hello Everyone I wonder if someone can help. I do not have the wireless synchronisation ... BlackBerry Pearl forum

  1. #1
    OBM Zak's Avatar
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    Thumbs down BB Pearl 8100 Synchronization missing Address Book Options

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    Hello Everyone

    I wonder if someone can help. I do not have the wireless synchronisation option on the Address Book Options.

    I have wireless sync option for E-mail & Calendar.

    On the BlackBerry 7100 I used to have this problem but resolved it by switching synch off and then on again on the e-mail or calendar but with the Pearl this does not work. I can not see a way as to how I can get the wireless synch on the menu in order for me to set it to ON.

    Please help.

    Thanks
    Last edited by OBM Zak; 04-03-2007 at 07:43 AM.

  2. #2
    cherrichiodo's Avatar
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    Re: BB Pearl 8100 Synchronization missing Address Book Options

    have you checked with your BES admin yet? considering that the 7100 had the issue too?

  3. #3
    OBM Zak's Avatar
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    Re: BB Pearl 8100 Synchronization missing Address Book Options

    Hi

    Thanks for your reply.

    Yes checked with BES Admin. They do not have problems with the 5 other pearls and 4 other 8800.

    Does not look like a BES issue. Only difference noticeable on the BES is that the PIN for this one consists of numbers only and not alpha numeric.

    I am wondering if there was some problem with the users Contacts within Lotus Notes since the BES requires a local installation of the Notes server.

    Have recreated the user several times incase it was the initial wireless installation.

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