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Hi, My pearl started restarting itself continuously since last night. I was just inputting a ... BlackBerry Pearl forum

  1. #1
    bstchang's Avatar
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    Question BB Pearl 8100 keeps resetting...

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    Hi, My pearl started restarting itself continuously since last night. I was just inputting a new task when this happened and have not been able to power up my phone. Everytime I pull the battery and put it back in after a minute or so, the red LEd would flash, the pearl would try to boot -- but all I see is the time thingy annoyingly rotate over and over. After about 6 rotations, it would freeze, the pearl would restart and everything all over again.

    Anyone knows what to do in this situation? I've tried to wipe the handset with JL cmder and everything else. Still doesn't seem to be working...

    HELP!!!!!!!!!!!!!!!!!!!!

  2. #2
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    Re: BB Pearl 8100 keeps resetting...

    So you have performed a complete java wipe and re-installed your operating system and this problem persists? If so it would appear to be a hardware issue....sorry....
    Last edited by GaryF; 11-07-2007 at 08:31 PM.
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  3. #3
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    Re: BB Pearl 8100 keeps resetting...

    How long have you had your Pearl? Is it still under warranty? You may want to try to return it for a new device if you can.

    Just curious, did you install any apps prior to this happening?
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  4. #4
    trynix's Avatar
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    Re: BB Pearl 8100 keeps resetting...

    The same has JUST happened to me on an 8120

    i tried installing the handango.com indevice application and boom, resets non stop. will try find a java wipe guide and how to do it etc

  5. #5
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    Re: BB Pearl 8100 keeps resetting...

    bummer. i cant wipe the device because my phone keeps resetting and javaloader cant conect to it... any advice?

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    Re: BB Pearl 8100 keeps resetting...

    I had the same problem and had to swap handsets. It also happened after installing Handango.

  7. #7
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    Re: BB Pearl 8100 keeps resetting...

    Problem finally sorted.

    I took my phone to a small mobile shop here in dubai. Since the 8120 is not launched here yet (only 8100 is launched here) they didnt have the OS so i downloaded it my self and gave it to them.

    He told me he cannot wipe the system since it cannot load, but apparently he can inject the OS!
    Anyways 50 mins later my phone was up and working... what he told me is there is a different version of desktop manager for services, it allowed him to inject the OS directly into the BB

    Finaly word to the wise: Keep away from handango!

  8. #8
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    can u tell me plz wich desktop manager they used???

    trynix
    i have pro wid my 8100 and i need a desktop manager so that i can inject os

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