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Okay, the problem started when I deleted the blackberry messenger stupid thing to do, I ... BlackBerry Pearl forum

  1. #1
    kegsterminat's Avatar
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    Question BB Messenger Icon GONE!

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    Okay, the problem started when I deleted the blackberry messenger stupid thing to do, I thought i would never use it, and then a week later my wife buys one also.. SOOOO, i looked all over the net til i found where u can download it. Blackberry.com "go Figger" and redownloaded it to my blackberry. Well the icon isn't appering on the screen. I checked the applications folder, and it shows it to be installed but for some odd reason it's not showing up on the screen for selection. I called tmobile and talked to the pda people, and they where no help. Just said I downloaded the wrong verison. But when I went to download it, it only had one verison to download so how could I of downloaded the wrong one. Anyway another rambling. Just wondering if anyone knows how to fix this problem.

    Thank's
    Mike

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    Re: BB Messenger Icon GONE!

    There are two things you might want to try. #1- reboot your blackberry pull the back door off and pull the battery out for 30 sec... #2 depending on what them your running make sure the icon is not set to be hidden you can check that by clicking the menu button on the home screen if there is an option to hide un check it. Thats about it should work for you
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    Re: BB Messenger Icon GONE!

    Go to the bottom of your apps menu and do "organize favorites", then look to see if it is hidden like the above poster suggested. If it is, it will be greyed out.

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    Re: BB Messenger Icon GONE!

    Try re-installing bb messenger.. this should solve the problem

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    Re: BB Messenger Icon GONE!

    kegsterminat, Welcome to PinStack.

    Let us know how this is working out.

    Rcbjr.
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    litfoo's Avatar
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    How can I re-install BB Messenger? Is there somewhere I can download it from?

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    Rcbjr's Avatar
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    Try the BlackBerryHELP website. Under Downloads.

    Hope this helps
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    Re: BB Messenger Icon GONE!

    I am having the same problem as Keg, i deleted blackberry messenger and reinstalled both OTA and via desktop software. Under applications it is showing as installed but there is no icon on the homepage and no way to access messenger. I am on tmobile uk and they say they have no clue what the problem is. Tried reboot, tried to check hidden apps but no luck. Can anyone help at all.
    Nads

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    Re: BB Messenger Icon GONE!

    ~via BB (wap.pinstack.com)~i have the same problem. I go to BB website on my phone and download it. But the icon isn't there, it shows that it was downloaded and it isn't hidden. I would love to have BB messenger back on my phone. But I don't know how to get it back on. Someone please help me!!!

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    Smile Re: BB Messenger Icon GONE!

    I also am having this problem. I have uninstalled, reinstalled, rebooted, tried switching themes, tried to see if the icon was hidden and still can not find it. Anyone who has figured this out please help!

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    Re: BB Messenger Icon GONE!

    ~via BB (wap.pinstack.com)~

    Ok I found out how to get BB messenger back on. This is for t-mobile phones only. I called tech support and was on the phone with them for about an hour.

    Log onto your t-mobile account, from there go to software update, it will have two downloads. Click the one for handheld update. Once you click it save the program under doc done hit the open yet.

    Onced saved have your bb pluged into your computer and have desktop manager open as well. When connected go to your doc file and click on the saved program and it will do the rest.

    If anyone has any questions just ping me on BB messenger.

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    Re: BB Messenger Icon GONE!

    ~via BB (wap.pinstack.com)~
    Oh and if trying to download BB messenger OTA from the BB site, its a 1.0 that's why you can't download it. You need the 4.2.0 messenger.

  14. #14
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    Re: BB Messenger Icon GONE!

    As someone has mentioned before, the icon is hidden...nothing more.

    ~via BB (wap.pinstack.com)~

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    getmore4life's Avatar
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    Re: BB Messenger Icon GONE!

    Then if its hidden please tell me how to undo it?

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