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since yesterday the BB is going into a "thinking" mode- the screen goes white, and ... BlackBerry Pearl forum

  1. #1
    shira's Avatar
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    BB acting crazy-help

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    since yesterday the BB is going into a "thinking" mode- the screen goes white, and the hour glass clock appears. at the end of this 2 minute blank screen I get a message [FONT=Verdana]"Verifying Security software" [/FONT] HUH??? It happens every few hours. I have not uploaded, downloaded, edited or changed anything on the device.

  2. #2
    BBJEN's Avatar
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    Re: BB acting crazy-help

    Shira, I get that sometimes too! I just got my phone a few days ago. I think we need to delete some stuff? Like languages we don't use? Can anyone elaborate please?

  3. #3
    sn1p3r's Avatar
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    Re: BB acting crazy-help

    Looks like the BB reboot often I would look into going to your local provider store
    I'm french canadian so I can also help you in french, just PM me
    UNLESS it is for a BETA OS, it's at your own risk and I won't support it
    Sn1p3r

  4. #4
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    Re: BB acting crazy-help

    Quote Originally Posted by sn1p3r
    Looks like the BB reboot often I would look into going to your local provider store
    Agreed, that's not something that's suppose to happen "out-of-box" , now, if you were messing with the OS at all, then maybe....
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  5. #5
    shira's Avatar
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    Re: BB acting crazy-help

    I didn't mess with anything, am innocent.
    thanks, will wait for a few more ideas
    and then call the provider, i wish I didn't have to

  6. #6
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    Re: BB acting crazy-help

    Shira - he's right...take it back - how long have you had it? it has a year warranty

    or....

    you can wipe it and start over with a clean OS install...we are always here to help

  7. #7
    shira's Avatar
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    Re: BB acting crazy-help

    I have had it for about 3 weeks, should I call Cingular or store who sold the BB? (it is not a Cingular store)

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