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Hi, I am not able to back up my files to my PC. When I ... BlackBerry Pearl forum

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    Davidcm2112's Avatar
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    Question Backing up bb files to my PC

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    Hi, I am not able to back up my files to my PC. When I click on the backup icon, the first two options are not highlighted. How do I enable them so that I can backup my data?

    Thank you for any assistance.

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    reddog187's Avatar
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    Re: Backing up bb files to my PC

    is you BB connected ?

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    Davidcm2112's Avatar
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    Re: Backing up bb files to my PC

    ~via BB (wap.pinstack.com)~yes, I connect it to the pc, open the desktop manager and select backup. As I mentioned, the first two items are not able to be selected.

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    reddog187's Avatar
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    Re: Backing up bb files to my PC

    Well for some reason then your PC isn't seeing the BB. Cuz when I connect it up and select Backup/Restore it connects up with my pearl and then you can select any of the options.

    You may want to Update the Desktop Manager the lastest version with service pack 1 is 4.2.1.8 from Jan 16 2007

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