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I just wanted to know if anyone has the phone number for RIM? This is ... BlackBerry Pearl forum

  1. #1
    cotz's Avatar
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    Back Cover Comes OFF!!!! RIM Phone Number?!

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    I just wanted to know if anyone has the phone number for RIM? This is my second Pearl and I dont want to go through Rogers to replace another one. It was horrible.

    My back cover comes off, I speak to alot of people and they had this problem too.

    How do I contact RIM to send me another phone?

    Please help,

    Thanks

  2. #2
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    Re: Back Cover Comes OFF!!!! RIM Phone Number?!

    I'm not sure about RIM but call your carrier and ask for the BlackBerry team/dept. I'm sure they could assist if your phone is still under warranty.
    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

  3. #3
    Eddie_gauge's Avatar
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    Re: Back Cover Comes OFF!!!! RIM Phone Number?!

    Quote Originally Posted by cotz View Post
    I just wanted to know if anyone has the phone number for RIM? This is my second Pearl and I dont want to go through Rogers to replace another one. It was horrible.

    My back cover comes off, I speak to alot of people and they had this problem too.

    How do I contact RIM to send me another phone?

    Please help,

    Thanks
    I have the number for Rim client support somewhere. ( have to find it) The problem is it's $49 USD just for them to talk to you. Not sure what that would be in Canadian moolah. The carrier foots the bill if they get you to RIM. If i find the number for them i will post back with it.
    Last edited by Eddie_gauge; 11-26-2007 at 12:06 PM.

  4. #4
    SeRViiCiiO's Avatar
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    Re: Back Cover Comes OFF!!!! RIM Phone Number?!

    RIM wont replace your phone, you have to go through your carrier.
    It might be a pain but they are the only ones that can help you with that matter.
    Phone: T-Mo S4- Stock-Rooted


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  5. #5
    Eddie_gauge's Avatar
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    Re: Back Cover Comes OFF!!!! RIM Phone Number?!

    Here You go cotz. Here is their brochure.

  6. #6
    GeneKam's Avatar
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    Re: Back Cover Comes OFF!!!! RIM Phone Number?!

    all the covers jsut come of, get used to it lol, put a piece of teype on the back of battery so it loops and semi holds the cover.

  7. #7
    jclif's Avatar
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    Re: Back Cover Comes OFF!!!! RIM Phone Number?!

    Happens to all of them eventually, I couldn't stand it when i had my pearl

  8. #8
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    Re: Back Cover Comes OFF!!!! RIM Phone Number?!

    ~via BB (wap.pinstack.com)~

    Actually the funny part about that is the seidio replacement door fit better than the OEM door. I would just grab one of those.

    www.seidioonline.com

  9. #9
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    Re: Back Cover Comes OFF!!!! RIM Phone Number?!

    The battery cover is supposed to come off. It must just be wear an tear. Maybe you've been rough with tryin to take the cover off. Ive never had problems with mine. ~via BB (wap.pinstack.com)~

  10. #10
    reddog187's Avatar
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    Quote Originally Posted by shayne63 View Post
    The battery cover is supposed to come off. It must just be wear an tear. Maybe you've been rough with tryin to take the cover off. Ive never had problems with mine. ~via BB (wap.pinstack.com)~
    It's a known defect that after aome wear and tear the battery cover will fall off on its own. With the original 8100s.

  11. #11
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    Re: Back Cover Comes OFF!!!! RIM Phone Number?!

    Sorry to hear about your problem. I had my Pearl 13 months without an issue before switching to the Curve.Best advice would be to call your carrier and see what options you have.~via BB (wap.pinstack.com)~

  12. #12
    oemwoodruff's Avatar
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    Re: Back Cover Comes OFF!!!! RIM Phone Number?!

    has to come through your carrier unless you want a return and repair option with RIM and that can cost upwards of $150 US. I know it's a pain to go through your carrier, but it might be cheaper to purchase a new phone then to go through RIM.

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