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Hi all Im not getting the option to open or see attachments in emails Any ... BlackBerry Pearl forum

  1. #1
    sbsshadow's Avatar
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    Attachment opening

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    Hi all

    Im not getting the option to open or see attachments in emails

    Any ideas ?

    Thanks

    Steve

  2. #2
    cherrichiodo's Avatar
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    Re: Attachment opening

    steve - is this just now happening? have you had the option before to open attachments?

  3. #3
    sbsshadow's Avatar
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    Re: Attachment opening

    no never ... its just not in the menu's

    Steve

  4. #4
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    Re: Attachment opening

    go here:
    options/advanced options/applications

    do you see anything that says this:
    blackberry attachment services

    if not: the only way that i know how to get it back (and someone might know a better/easier way) is to reload the OS through desktop manager and make sure that the box next to 'blackberry attachment services' is checked.

  5. #5
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    Re: Attachment opening

    yes , it says blackberry attachment services 4.2

    is that good ?

    Steve

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    Re: Attachment opening

    i would assume so

    resend your service books from your BIS account. have you done that before?

    who is your carrier?

  7. #7
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    Re: Attachment opening

    yea, had that done, im in the UK, I use T-Mobile

    Im going to bed now , will ring T-Mobile in the morning get them to resend the service books

    Thanks

    Steve

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    Re: Attachment opening

    ok...let us know tomorrow how it goes

  9. #9
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    Re: Attachment opening

    ~via BB (wap.pinstack.com)~i had that issue when I used redirector in lieu of setting up my corp mail through BIS. Once I configured via BIS, I gained the attach option. Hope that helps!

  10. #10
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    Re: Attachment opening

    All good now thanks, they sent me the service thingy's

    And now all is good

    Thanks for all your help

    Steve

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