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Blackberry reveals failure cause The Blackberry is often relied on to access e-mails The maker ... BlackBerry Pearl forum

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    antx16's Avatar
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    at least blackberry is honest

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    Blackberry reveals failure cause

    The Blackberry is often relied on to access e-mails

    The maker of the Blackberry wireless e-mail device says an insufficiently tested software upgrade was the cause of this week's network failure.
    Blackberry's US and North American users lost their service on Tuesday and Wednesday as a result of the problem.
    Research In Motion (RIM) said it was now looking to improve its testing and recovery processes to prevent such an outage happening again.
    There are about eight million Blackberry users around the world.
    'Below expectations'
    Blackberry said in a statement that the failure was trigged by "the introduction of a new, non-critical system routine" designed to increase the system's e-mail holding space.
    It admitted that "the pre-testing of the system routine proved to be insufficient".
    So long as RIM solves whatever went wrong and communicates it well enough to customers, we foresee no lasting impact


    Analyst Chris Umiastowski



    Check RIM's share price


    RIM added that the process designed to maintain the service in the event of a failure "did not fully perform to its expectations", causing a longer delay before the system was restored.
    Analysts said they did not expect the outage to affect the Blackberry's popularity.
    "So long as RIM solves whatever went wrong and communicates it well enough to customers, we foresee no lasting impact," said D Newcrest analyst Chris Umiastowski.
    It is estimated that RIM has around 45% of the market for smart phones.
    Preliminary figures recently showed that the firm's profits jumped tenfold to $187m (£94m) in the three months to 3 March.
    The network disruption comes as RIM faces a formal probe by the US financial watchdog, the Securities and Exchange Commission, over its stock options.

  2. #2
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    Re: at least blackberry is honest

    tks for the info

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    Re: at least blackberry is honest

    thanks for that antx16! been wondering what the problem was..

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    Re: at least blackberry is honest

    Rim honest?? Lol
    Didn't they just adjust their earnings for the last couple of years or something like that? Were talking Mega millions here. I think most big companies are kinda evil. I'm partial to rim since I love my pearl.

    Thanks for the update though
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    Re: at least blackberry is honest

    ~via BB (wap.pinstack.com)~
    Thanks for the info. I was wonderin how many costumera they have and there you go lol.




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  6. #6
    antx16's Avatar
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    Re: at least blackberry is honest

    i thought it might be an article of interest

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