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Hi I was trying to hide some applications from the desktop and got an error: ... BlackBerry Pearl forum

  1. #1
    ladybyera's Avatar
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    Smile App error 523 on Blackberry 8100

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    Hi
    I was trying to hide some applications from the desktop and got an error: App error 523, reset. I am now unable to access menu or do anything apart from calling or receiving calls! How can I fix that error?

    Thanks

  2. #2
    reddog187's Avatar
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    Re: App error 523 on Blackberry 8100

    you could try to restore it to a previous backup.

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    Re: App error 523 on Blackberry 8100

    Welcome to the Stacks Ladybyera. Take a look here http://blackberryforums.pinstack.com...need_help.html to help you with the 523 error. Let us know how you make out.

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    Re: App error 523 on Blackberry 8100

    ladybyera, Welcome to PinStack.

    Try a Cold Reboot (Battery Out, wait 15-30 sec, Battery Back in). But ljbyar's link is probably the best bet.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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  5. #5
    kidmelo22's Avatar
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    Re: App error 523 on Blackberry 8100

    Ok my BB pearl is saying error 523 reset. I tried to do the cold reboot. didnt work. Got any other suggestions?

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    ljbyar's Avatar
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    Re: App error 523 on Blackberry 8100

    Quote Originally Posted by kidmelo22
    Ok my BB pearl is saying error 523 reset. I tried to do the cold reboot. didnt work. Got any other suggestions?
    You probably want to try this link here: http://blackberryforums.pinstack.com...need_help.html. Let us know how you make out and if you need any additional help.

  7. #7
    mysmyrrh's Avatar
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    Re: App error 523 on Blackberry 8100

    Quote Originally Posted by ladybyera
    Hi
    I was trying to hide some applications from the desktop and got an error: App error 523, reset. I am now unable to access menu or do anything apart from calling or receiving calls! How can I fix that error?

    Thanks
    oh man oh man oh man. This happened with my very first Pearl, which didn't stay my very first Pearl, lol. Called T-Mobile in a panic. We tried doing an OS reload, everything. They even called RIM and asked for help. It just totally crashed. Zip. Zilch. No more Pearl. Hello replacement Pearl 3 days later.

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    Re: App error 523 on Blackberry 8100

    just a quick heads up, i just got the app error 523 on my pearl. Just a few hours ago i downloaded the trackball color program to my phone, everything was fine. Then came nighttime i was trying to drain my battery for a full recharge.. and BOOM error 523 came on, when i tryed turning on my phone. Did a battery pull, nothing...
    i just removed the program, and now my phone is fine... dude i almost flipped out. I'm never going to download stuff like this again.

  9. #9
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    Re: App error 523 on Blackberry 8100

    Quote Originally Posted by mysmyrrh
    oh man oh man oh man. This happened with my very first Pearl, which didn't stay my very first Pearl, lol. Called T-Mobile in a panic. We tried doing an OS reload, everything. They even called RIM and asked for help. It just totally crashed. Zip. Zilch. No more Pearl. Hello replacement Pearl 3 days later.
    This happened to me with my first Pearl also (a failed attempt to upgrade the OS to 4.2.1.66). FORTUNATELY, I was able to revive my first Pearl after this. HOWEVER, when I went to do something else with it, it died and never came back on. Got my replacement last Thursday. I have been able to use OS 4.2.1.66 and anything else I want now LOL


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    Re: App error 523 on Blackberry 8100

    OK, what's going on. I got it too! All I can say is that the last 2 times I go this...I was waiting for an MMS. The red notification light was flashing, but alas...523. I'm so upset, you have no idea. I have to reload ALL the OTA programs. Total crap!

    OK Update:
    I appear to have something here. I WAS receiving an MMS when it died!

    Code:
    guid:0x9C3CD62E3320B498 time: Sun Apr 08 21:29:07 2007  severity:1 type:3 app:Java Exception data:
        IllegalStateException
        No detail message
        net_rim_cldc-5
         PersistentContent
         decode
         0x6A72
        net_rim_cldc-5
         PersistentContent
         decode
         0x837A
        net_rim_cldc-5
         PersistentContent
         decodeString
         0x8310
        net_rim_bb_mms
         MMSPayloadModelImpl
         getAttribute
         0x5D8C
        net_rim_bb_mms
         MMSMessageModelImpl
         paint
         0x434A
        net_rim_bb_ribbon_skin_svg
         EmailHandler
         update
         0x205E
        net_rim_bb_ribbon_skin_svg
         Handler$HandlerUpdater
         run
         0x3B8F
        net_rim_cldc-4
         Application
         processNextMessage
         0xEB7
        net_rim_cldc-4
         Application
         enterEventDispatcher
         0x76E
        net_rim_bb_ribbon_app
         RibbonLauncherApp
         main
         0x3D3C
    guid:0x97C9F5F641D25E5F time: Sun Apr 08 21:29:07 2007  severity:0 type:2 app:System data:App Error 523
    guid:0x97C9F5F641D25E5F time: Sun Apr 08 21:29:07 2007  severity:0 type:2 app:System data:System process died
    Update #2:
    Found on another forum that MMSs from Verizon cause this. Well, I know that's the where I WAS waiting for the MMS to come from.
    Last edited by Tylast; 04-09-2007 at 05:22 AM.

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    Re: App error 523 on Blackberry 8100

    Well, it happened AGAIN last night! I've been going back and forth with Tmobile tech support via email since the last time the 523 error popped up. They asked me to call them. They told me that the BB8100 has a 300k file size limit sending/receiving via MMS. Anything over that size will cause this error. Tmob also told me that they have a new firmware coming out soon (but it won't fix this issue).

    I can't beleive RIM knows about this & hasn't fixed it. Phones are coming out with higher resolution cameras and the 300k file size barrier will be broken quite a bit.

  12. #12
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    Smile Re: App error 523 on Blackberry 8100

    Hi

    I am getting App Error 523 every now and again when receiving a MMS. I am not sure it is simply caused by a picture size >300k because after reinstalling the same OS (Pearl 8100, 2.2.0.32) I asked my friend to re-send the offending picture, and it was received without a problem..

    I have disabled Multimedia Reception and Automatic Retrieval, and hoping that this will prevent further problems...

    Anyone else have any further suggestions/experience to help prevent recurrence?

    James

  13. #13
    Tylast's Avatar
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    Re: App error 523 on Blackberry 8100

    Ughhhh, happened again! I don't know anyone sending me an MMS at the moment....could be somethings else:

    Code:
    guid:0x97C9F5F641D25E5F time: Fri Jul 20 13:45:04 2007  severity:0 type:2 app:System data:Trying to cancel invoke later for id: 840 in slot: 0 which has already run is now being used by another runnable.
    guid:0x3B91E1630F0745BC time: Fri Jul 20 13:45:04 2007  severity:0 type:2 app:net.rim.tunnel data:Open-wap.voicestream.com
    guid:0x3B91E1630F0745BC time: Fri Jul 20 13:45:04 2007  severity:0 type:2 app:net.rim.tunnel data:Kick-wap.voicestream.com
    guid:0x3B91E1630F0745BC time: Fri Jul 20 13:45:04 2007  severity:0 type:2 app:net.rim.tunnel data:TNac
    guid:0x9C3CD62E3320B498 time: Fri Jul 20 13:45:05 2007  severity:1 type:3 app:Java Exception data:
        IllegalStateException
        No detail message
        net_rim_cldc-5
         PersistentContent
         decode
         0x6758
        net_rim_cldc-5
         PersistentContent
         decode
         0x8060
        net_rim_cldc-5
         PersistentContent
         decodeString
         0x7FF6
        net_rim_bb_mms
         MMSPayloadModelImpl
         getAttribute
         0x5D8C
        net_rim_bb_mms
         MMSMessageModelImpl
         paint
         0x434A
        net_rim_bb_ribbon_skin_svg
         EmailHandler
         update
         0x20B6
        net_rim_bb_ribbon_skin_svg
         Handler$HandlerUpdater
         run
         0x3C49
        net_rim_cldc-4
         Application
         processNextMessage
         0xED1
        net_rim_cldc-4
         Application
         enterEventDispatcher
         0x788
        net_rim_bb_ribbon_app
         RibbonLauncherApp
         main
         0x3E13
    guid:0x97C9F5F641D25E5F time: Fri Jul 20 13:45:05 2007  severity:0 type:2 app:System data:App Error 523
    guid:0x97C9F5F641D25E5F time: Fri Jul 20 13:45:05 2007  severity:0 type:2 app:System data:System process died
    Thoughts? BTW, I'm on the 4.2.1.101 OS.
    Last edited by Tylast; 07-20-2007 at 05:10 PM.

  14. #14
    series335's Avatar
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    I had exazt same app. Error 523 where whole screen turns white with error msg in middle.

    I had to reload software. I'm with Att Cingular at that time. But had to eventually get with techs at RIM and advise you do same cause it happened total of 3 times and since documented trouble shoot calls they sent me a new one.

    Never happened again.

    BTW, I too was having MMS issues each time just B4
    523 error.

  15. #15
    Tylast's Avatar
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    Re: App error 523 on Blackberry 8100

    I'm on my 2nd 8100. I wasn't expecting an MMS at all either...that's what's puzzling me. To make it worse, it happened Tuesday at 2AM this week. I was on an older OS too.

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