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hi i have a blank white screen, a red light and a msg saying app ... BlackBerry Pearl forum

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    rebeckahv's Avatar
    rebeckahv no está en línea Stack level 1
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    app error 523

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    hi i have a blank white screen, a red light and a msg saying app error 523, can anyone please help? thanks

  2. #2
    boricua's Avatar
    boricua no está en línea Stack level 3
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    Re: app error 523

    Deleting all application data from the BlackBerry smartphone will resolve this issue.
    This is an APP error and not a JVM or DEVICE error and to resolve this issue, complete the following steps:
    1. Upgrade to the latest version of BlackBerry® Desktop Software.
    2. Remove any recently installed applications on the BlackBerry smartphone. For instructions, see KB13076 at blackberry.com
    3. Install the latest version of BlackBerry® Device Software on the BlackBerry smartphone. For instructions, see KB03901 at blackberry.com

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