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My pearl has been acting up. When I turn it on I get the hourglass ... BlackBerry Pearl forum

  1. #1
    jimpy24m's Avatar
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    app error 523

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    My pearl has been acting up. When I turn it on I get the hourglass for a couple minutes then the TM logo comes on then I get a white screen that says app error 523 and a reset prompt.i've done the battery pull and tried restoring it but it didn't seem to work. Any ideas on what I can do? I'm thinking about wiping it and starting from scratch. I'll just restore the address book and call it a day. Thanks for any help in advance.

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    jimpy24m's Avatar
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    I forgot to add the fact that my pearl started to work but I'm afraid to turn it off

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    Re: app error 523

    So I guess nobody has seen this before..

  4. #4
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    Re: app error 523

    ~via BB (wap.pinstack.com)~yes! Unfortunately I experienced the horrible 523 error on saturday night.I called AT&T and they couldn't help at all! So I found some great advice on this forum. I had to erase my entire phone. Then load BBs operating system. For all the details and guide throughs do a search using app 523 error as your key words.good luck!

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    Thanks el!! Now I know i'm not alone.

  6. #6
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    Re: app error 523

    why do we put up with this?...I am traveling and really do not know what to do, also with the app 523 error and nonthing working

  7. #7
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    Re: app error 523

    Direct from RIM
    JVM 523

    Doc ID : KB10406
    Last Modified : 2007-03-20
    Document Type : Support


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    Environment
    • BlackBerry® devices based on Java™, see KB04637

    Problem

    The BlackBerry device displays the following error message:
    JVM 523


    Resolution

    Reload the BlackBerry Device Software on the BlackBerry device. For instruction, see KB03621.



    use http://blackberryforums.pinstack.com...uter_wont.html if the pc does not let you connect and http://blackberryforums.pinstack.com...rade_your.html if you are not sure how to reload the OS. If you need to get the software for the phone here is the link for that http://blackberryforums.pinstack.com...are_links.html. Good luck and remember it may take multiple times to get it back to good but have patience.

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