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just talked to TMobile - they suggested a soft reboot (taking out battery while it ... BlackBerry Pearl forum

  1. #16
    shaferdaniel's Avatar
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    Re: Answering Phone in Standy Mode

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    just talked to TMobile - they suggested a soft reboot (taking out battery while it is still on) and i did that and it now works!!

    Thanks guys. . apparently it is good to turn your device off once a day

  2. #17
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    Re: Answering Phone in Standy Mode

    Always remember the first step in trouble shooting a BB is the Cold Reboot, or Hard Reboot. A soft (or Hot) reboot is just powering down (Press and hold the Red Phone Button on a Pearl) the BB then powering it back on.

    Hope this helps
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  3. #18
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    Re: Answering Phone in Standy Mode

    yeah i had the same problem that you had as well.. I did the cold reboot and it works but sometimes it will happen again.. and you will have to take out the batter etc. it also occurs when you download/uninstall an application it will do make it that you cannot answer the phone.. I'd just advise whenever you install/uninstall an app to do a cold reboot.

  4. #19
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    Re: Answering Phone in Standy Mode

    How to perform a hard reset on the Pearl without removing the battery?

    The qwerty BlackBerry devices can do that by pressing alt+cap+del twice.

  5. #20
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    Re: Answering Phone in Standy Mode

    How to perform a hard reset on the Pearl without removing the battery?

    The qwerty BlackBerry devices can do that by pressing alt+cap+del twice.
    Haven't found the equivalent on the pearl. And I never found that to be really consistant on the 8700 anyway. It was just to sensitive to timing.

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