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I have the latest 4.2 software for the Pearl and when I put the phone ... BlackBerry Pearl forum

  1. #1
    shaferdaniel's Avatar
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    Question Answering Phone in Standy Mode

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    I have the latest 4.2 software for the Pearl and when I put the phone in Standby Mode by pressing the Mute key my phone comes alive when a call comes in but I am unable to answer it. I am able to scroll the trackball between Answer and Ignore but pushing the trackball or the green phone button doesn't answer the phone.

    Anyone know how to answer the phone when in Standby Mode? I tried hitting Mute once the phone starts ringing but that doesn't unlock it and allow me to answer the call.

  2. #2
    cherrichiodo's Avatar
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    Re: Answering Phone in Standy Mode

    hi! welcome to pinstack.
    you *should* be able to scroll to answer and click trackball and answer the phone. maybe you didn't click the trackball all the way or something?

  3. #3
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    Re: Answering Phone in Standy Mode

    no, i am definitely clicking the trackball in all the way. can you test it yourself please?

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    Re: Answering Phone in Standy Mode

    Wich carrier do you have? I have not had that problem. Are you sure you have the latest version of the OS?

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    Re: Answering Phone in Standy Mode

    it worked for me

    how long have you had the phone? has this happened before or just recently? have you installed anything lately besides the new OS?

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    Re: Answering Phone in Standy Mode

    I know you tried clicking the trackball, what about using the enter key(which for me is the same as clicking the trackball)?

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    Re: Answering Phone in Standy Mode

    I have TMobile and just got the phone last week. I have 4.2.0.64

    Havent installed ANYTHING!

    Help!

  8. #8
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    Re: Answering Phone in Standy Mode

    hit the enter key as well and it still just keep ringing.

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    Re: Answering Phone in Standy Mode

    i'd take it back to tmobile. i know that isn't what you wanted to hear, but since a few of us know that it is supposed to work, it seems that you have a defective device.

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    Re: Answering Phone in Standy Mode

    Quote Originally Posted by cherrichiodo
    i'd take it back to tmobile. i know that isn't what you wanted to hear, but since a few of us know that it is supposed to work, it seems that you have a defective device.
    Ditto, I'd take it back before some eles goes wrong with it.

  11. #11
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    Re: Answering Phone in Standy Mode

    ok, thanks. just to make sure, anyone else have a Pearl from Tmobile with the 4.2.0.64 software that can test their Standby Mode answering capability?

    THANK YOU

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    Re: Answering Phone in Standy Mode

    I have the pearl from t-mobile.
    I clicked the trackball, pressing the send key, and using the return key. All three worked for me.

  13. #13
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    Re: Answering Phone in Standy Mode

    damn! ok, thanks a lot

  14. #14
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    Re: Answering Phone in Standy Mode

    Cercopes - and you have the same software?

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    Re: Answering Phone in Standy Mode

    Yes, I have...
    v4.2.0.64

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