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my alt key and numbers are all of a sudden working differently and i can't ... BlackBerry Pearl forum

  1. #1
    hazeltine's Avatar
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    Question alt key and numbers acting strange, need help please

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    my alt key and numbers are all of a sudden working differently and i can't figure out why.
    i've tried a hard reset but nothing changed.

    usually when composing email or a memo, if i hold alt down and type numbers they used to type. meaning hold down alt key and type as many numbers as i want while alt is still being held in.

    but now my phone is all of a sudden working like this: holding alt won't type any numbers till i release the alt button. so basically i have to push alt, release, then a number (for the first digit), push alt, release, then a number (for the second digit) and so on...
    i've searched and searched but can't find anything on this subject. i don't have it switching from sure type to abc type. it's set on suretype.

    any advice is appreciated. i'm wondering if my phone is broken.

  2. #2
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    Re: alt key and numbers acting strange, need help please

    Did you upgrade your os recently?

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    Re: alt key and numbers acting strange, need help please

    This is wild!. This same thing just started happening to my 8100 yesterday. I am still running OS .42. I have hard reset the 8100 as well...no luck. Any suggestions would be appreciated....thanks in advance.

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    Re: alt key and numbers acting strange, need help please

    The best thing to do is upgrade the software. I have noticed a few people had the same problem and the software upgrade fixed it.
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

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    Re: alt key and numbers acting strange, need help please

    Ok. Will try that. It is still wierd that this just started happening though...

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    Re: alt key and numbers acting strange, need help please

    Ya, these little bugs usually sneak up on you.
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

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    Re: alt key and numbers acting strange, need help please

    i'm on .67 and no problems except for the annoying autodim, so if that doesn't bother you, then update.

  8. #8
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    Re: alt key and numbers acting strange, need help please

    I'm going to hit the TMO website later and bump my OS to .64 and hopefully that will help...

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    Re: alt key and numbers acting strange, need help please

    schutz18, Welcome to PinStack.

    Let us know how this works. And let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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  10. #10
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    Re: alt key and numbers acting strange, need help please

    if you have a solid fat arrow in the upper right hand screen then that's why

  11. #11
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    Re: alt key and numbers acting strange, need help please

    Thanks Rcbjr. I have been passively particpating in PinStack for quite some time...has been massively helpful.

    Service1....no fat arrow. Thought about that though. Also thought some of my settings may have gotten screwed up. The whole thing is wierd. I hope upgrading to .64 helps instead of setting off a entirely different set of problems.....

  12. #12
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    Re: alt key and numbers acting strange, need help please

    well thanks for the info everyone. that is weird it hit everyone at the same time. at least you guys confirmed my phone isn't broken so thanks very much for that.
    i did not upgrade the OS recently for the person that asked, but i am going to try the new OS today. it seems people are digging it.
    i'll come back to post if that fixes it.

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    Re: alt key and numbers acting strange, need help please

    An upgrade in the OS from .42 to .64 fixed the problem. I'm now on .67 and still have not had the problem come back.


  14. #14
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    Re: alt key and numbers acting strange, need help please

    It doesn't. I upgraded more then a week ago and still run in to that. If have found that if you hard reset it three times in a row and click your heals there times it works. Leave off the heals part and you'll be all good!

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    Re: alt key and numbers acting strange, need help please

    Quote Originally Posted by jt76542
    It doesn't. I upgraded more then a week ago and still run in to that. If have found that if you hard reset it three times in a row and click your heals there times it works. Leave off the heals part and you'll be all good!
    Maybe I'm not using the ALT key as much. LOL Either that or it's because I only use the ALT key every other Tuesday and only when there's a full moon and only while standing on my head...

    Bummer. I thought my multiple upgrades may have corrected the issue.


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