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Hey all, I'm a Verizon Rep and have been using the new pearl for the ... BlackBerry Pearl forum

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    caustic's Avatar
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    8130 -- vid issue

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    Hey all, I'm a Verizon Rep and have been using the new pearl for the last couple weeks, going head to toe with it looking for issues and bugs, and I have been successful thus far... I have three issues I am going to post here and hopefully someone can give me a heads up other than a "known issue" awaiting a software revision.

    1)- Photos will not enlarge in normal view mode. Click on a thumbnail and the image will not enlarge, screen goes bright white. Attach the same file to a mms or email and it will enlarge to full screen.

    2)- Video files will not play. I have tried two formats thus far (mpg and gp3) Neither will play.

    3)- Audio files.. cannot get Mp3 or wav files to play straight from file/mem card. If I take a mp3 and text it to me it will play or set it as a ring tone then it will play.

    a debugging tool would be nice also.

    Any suggestions or ideas please let them fly.

    Caustic.

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    reddog187's Avatar
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    Re: 8130 -- vid issue

    Are these issues or bugs or just being new to the BB world?

    1. not exactly sure what's going on there

    2. All videos have to be encoded for the BB for them to play correctly.

    3. not sure here either, since I don't hae a 8130 to test it out.

  3. #3
    caustic's Avatar
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    Re: 8130 -- vid issue

    Thia my first personal BB. What encoder do I need. Vids that I take with phone will not play either. There are a couple other issues also.

    Thx,

    Caustic

    ~via BB (wap.pinstack.com)~

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    Re: 8130 -- vid issue

    ~via BB (wap.pinstack.com)~
    My friend has that phone from Verizon as well and he has no trouble doing any of that. He can even watch videos on youtube I'm jealous

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    Re: 8130 -- vid issue

    Caustic,

    The easist way to add video to your 8130 will be to use the Desktop Manager with Roxio. It will convert your video to a usable format automatically. If you do not have a current version of DM with Roxio, you can download it from RIM here:
    https://www.blackberry.com/Downloads...93E4F3BB068C22

    This is a large file and a lengthy download. Also if you have not added a SD card you will find that you will run out of memory quite quickly once you start adding videos to your pearl.
    BlackBerry® Certified Support Specialist
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    Re: 8130 -- vid issue

    Quote Originally Posted by caustic View Post
    1)- Photos will not enlarge in normal view mode. Click on a thumbnail and the image will not enlarge, screen goes bright white. Attach the same file to a mms or email and it will enlarge to full screen.

    2)- Video files will not play. I have tried two formats thus far (mpg and gp3) Neither will play.

    3)- Audio files.. cannot get Mp3 or wav files to play straight from file/mem card. If I take a mp3 and text it to me it will play or set it as a ring tone then it will play.
    1) What photo type is it? How large are the images? I have no issues at all with jpg pics I have have my memory card. They display as thumbnails, and enlarge to full screen, then can even zoom in with them.

    2) I use 3gp - no problems either. I used quicktime (I'll have to find the thread that shows the settings for ya). Like the person above me said, you can use the new DM with Roxio to convert it.

    3) I'm curious what MP3 settings, and file sizes. Does it not play at all, or just play horribly (cutting, pausing, and skipping)?
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    Re: 8130 -- vid issue

    same here cliffr39 no troubles with video mp3 etc.3gp plays fine as well and able to view youtube clips, if your own videos from handset do not play I would take it back I believe you now have 30 days if you have VZW and being a rep you should have no problem there, I also agree I that picture size can be a big factor, and check phones internal memory, just a thought

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    Re: 8130 -- vid issue

    ~via BB (wap.pinstack.com)~same here. Got my 8130 last week and have not had many troubles transfering music, pics, videos to my 8gb card. I was surprized that roxio works as well as it does converting and transferring files.

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    Re: 8130 -- vid issue

    No problems here, I have been using the 8130 since the 8th and the videos that I converted for my 8830 as well the two additonal videos that I have recently play just fine.

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    caustic's Avatar
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    Re: 8130 -- vid issue

    ok, the majority of the vids are from previous phone, most recent bein from a moto razer V9, but even the photos I have taken with the 8130 wont enlarge. I cannot find the vids that I have recorded with the pearl either, no where in the file system. I have found a couple that are xxx.3gp.locked I have renamed these to try and see if they will play (by removing the .locked tag) Not luck thus far.

    I do use a 2 gig mem card, and have 85% free space on it. I save everything to that card.

    I am thinking about exchanging it and see if my issues are local to my particular phone. Just want to make sure it is before I go thru the hastle.

    I have a load of ringtones that I downloaded from phonezoo.com that worked all other handsets that we sell, but will not play on the 8130 unless I send it to me as a mms.

    Also, I am looking for an IRC client that will work on the BB, I have combed thru Sourceforge but have come up pretty much empty handed barring an app that was coded in '02. And any 3rd appz for the gps that I may be able to use with VZW's chaparone and/or field force manager. I am sure there isn't anything directly compatable with those feature but I'm looking for something that I may be able to figure out a "workaround" with. I'm thinking that if there is an app that will interface with the gps of the bb and has fields to insert a frequency and device ID..along those lines anyways... Any help would be nice.

    Caustic.

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