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Anyone know how to get it? Can't do $hit with this device until they put ... BlackBerry Pearl forum

  1. #1
    sna77's Avatar
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    8130 Pearl software not up on Verizon's website yet...

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    Anyone know how to get it? Can't do $hit with this device until they put it up there...

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    Re: 8103 Pearl software not up on Verizon's website yet...

    i am betting by the end of the month they will put it up. i just wonder how many bricks they got so far since people can't do anything with it just yet hmm...........

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    Re: 8103 Pearl software not up on Verizon's website yet...

    its so frustrating... They don't understand that many 3rd party applicatuions will not load without the device software either loaded onto the PC or onto a BES server...

    Until they release the device software, I can't push out OTA apps to users with Pearls... Went through the same $hit last year when the 8830 came out...

    And its always the most visible users (i.e CEO gets new phone everytime it comes out)...

    Grrr...

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    Re: 8103 Pearl software not up on Verizon's website yet...

    I just fought with customer service for about an hour this morning over this.......Definetly an hour of my life I can never get back! The customer service rep then told me she had to call RIM to see when they could get the OS. CLUELESS. She then proceeded to tell me several times no one at Verizon has the OS yet. They are waiting on RIM to give it to them. "I'm like are you kidding me!!!!!". What a nightmare. I said what if someone bricks their device and needs an OS refresh, "Well sir we would just give them a neew device". WOW......
    Last edited by IndoorGK00; 11-13-2007 at 04:04 PM.

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    Re: 8103 Pearl software not up on Verizon's website yet...

    I had the EXACT same conversation this AM with Verizon. 2 hours on hold. They conferenced in RIM, who told them exactly what I said RIM was going to say to them... Those people are clueless. they also told me I should use the Backup and Restore feature to so things.... Also recommended I use the application loader in the future for installs, and oh, they dont support 3rd part installs anyhow. UGHHHH

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    Re: 8130 Pearl software not up on Verizon's website yet...

    This is why I don't buy any new phone until it's been around and all the bugs are out.

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    Re: 8130 Pearl software not up on Verizon's website yet...

    Quote Originally Posted by Yellowfin View Post
    This is why I don't buy any new phone until it's been around and all the bugs are out.
    it is not the bugs that worry us, it is a backup plan if all goes to hell

  8. #8
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    Re: 8130 Pearl software not up on Verizon's website yet...

    Quote Originally Posted by guyheavensent View Post
    it is not the bugs that worry us, it is a backup plan if all goes to hell

    exactly... are you using a BES server btw? I'm on with RIM now... they're telling me I can modify the device.xml file and get OTA apps to push out that way... interesting... working on it now...

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    Re: 8130 Pearl software not up on Verizon's website yet...

    Ha! I was also looking for the OS online. I failed of course, I just wanted to see about getting some vendor themes unlocked. Verizon is usually pretty quick about getting what you need. So I'm thinking maybe the 23rd of this month. Hopefully!

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    Re: 8130 Pearl software not up on Verizon's website yet...

    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

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    Re: 8130 Pearl software not up on Verizon's website yet...

    geez, they went to 4.3 pretty quick from 4.2!

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    Re: 8130 Pearl software not up on Verizon's website yet...

    what software is this. I am new to blackberry and I dont understand the setup. Is this new desktop software or handheld os. Is this different form the one that came preloaded on the phone?

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    Re: 8130 Pearl software not up on Verizon's website yet...

    we are talking Handheld OS 4.3.0.60 that shipped on the phone and it now available for download from VZW. Nothing has changed, nothing has been updated. Just the OS is there for downloading and reinstalls of the OS.

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    Re: 8130 Pearl software not up on Verizon's website yet...

    it is the handheld OS. It's the same version as the one preloaded on the Verizon 8130.
    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

  15. #15
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    Re: 8130 Pearl software not up on Verizon's website yet...

    thanks for the clarification

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