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8110 pearl that has stopped syncing to the BES server. Around 3:00 a.m. the BES ... BlackBerry Pearl forum

  1. #1
    burshar's Avatar
    burshar no está en línea Stack level 1
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    Question 8110 Pearl stops syncing with Blackberry Server

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    8110 pearl that has stopped syncing to the BES server. Around 3:00 a.m. the BES will see it, but no syncing of new information begins. I read about the BIS/BES plan issue, thought it might be the problem, but not sure. The only change that was made was an account change of adding additional users to the plan. I was "assured" by at&t that NOTHING changed on the data plan.

    Bought a new 8110, added it to the BES server, tested updating address books, calendar entries, etc. Worked like a charm. Then overnight, stopped syncing; back to original problem above.

    Anyone have any thoughts on this? Thanks in advance for the help.

  2. #2
    TheJuggalo's Avatar
    TheJuggalo no está en línea Stack level 2
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    call customer care and have them remove your BES feature, while the feature is off take the battery out of your phone, while the battery is out have them re-add the BES feature, then put the battery back in

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