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Hello - nice forum! I have a user with a Pearl 8100, syncing consistently with ... BlackBerry Pearl forum

  1. #1
    jetpower's Avatar
    jetpower no está en línea Stack level 1
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    Question 8110 not found after installing 4.2.2.14 w/Media Mgr

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    Hello - nice forum! I have a user with a Pearl 8100, syncing consistently with Desktop Manager 4.2.2.14 for a long time.

    He recently got an 8110, and asked for Media Manager. After downloading and installing it, Desktop Manager wouldn't see the 8110; on detection, it yields "Cannot find device."

    The machine sees the unit just fine. Other than removing/reinstalling everything, what might be possible? Has anyone else here had experience with this annoyance?

    Thanks for any and all clues!

  2. #2
    KriK's Avatar
    KriK no está en línea Stack level 3
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    I had this problem too. Try rebooting the computer or us the Task Manager to close all BlackBerry Desktop processes and then restart the DM. This "should" work.

    -Krik
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