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when i open an email and when i read some of it and before i ... BlackBerry Pearl forum

  1. #1
    guidemohamed's Avatar
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    Question 8100email problem

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    when i open an email and when i read some of it and before i finish reading i got a message saying (more request can not be completed,service book information not found)
    please help with this problem , however i removed the desktop manager but the problem is still there, i am using os 4.2.0.67

  2. #2
    Rcbjr's Avatar
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    Re: 8100email problem

    I think you need to log in to your BIS account and resend the service book. Removing the desktop manager probably won't make any difference.

    When you turn off then turn back on your pearl, does it throw an error?

    Rcbjr
    Hope this helps.
    Rcbjr
    ~via My BB Curve (wap.pinstack.com)~

  3. #3
    guidemohamed's Avatar
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    Re: 8100email problem

    i did resend the service book, problem still standing, there is no other errors except for the one i mentioned above

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    Re: 8100email problem

    Is this a recent occurrence? Does it happen on more than one email? I would wait awhile before I panicked. There is currently a problem getting email on the RIM network.

    Rcbjr
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  5. #5
    guidemohamed's Avatar
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    Re: 8100email problem

    yes it is a recent problem and it happened with 2 email accounts and not just one
    it is really dissappointing

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