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I have a six month old Pearl and love it. However In the last few ... BlackBerry Pearl forum

  1. #1
    kpfaff's Avatar
    kpfaff no está en línea Stack level 1
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    8100 some keys not working

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    I have a six month old Pearl and love it. However In the last few days, the 7 and * keys don't work unless I push and hold them several times. I've used canned air several times and alcohol to try to clean them but this hasn't helped. I think I need to clean behind the keys.
    Does anyone have any suggestions?

  2. #2
    guyheavensent's Avatar
    guyheavensent no está en línea Stack level 4
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    Re: 8100 some keys not working

    unless you don't feel comfortable taking it apart, get a warranty replacement

  3. #3
    kpfaff's Avatar
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    Re: 8100 some keys not working

    I finally called AT&T. They had me pull the battery with the phone ON, then re-insert the battery. This took care of the problem.

  4. #4
    guyheavensent's Avatar
    guyheavensent no está en línea Stack level 4
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    Re: 8100 some keys not working

    wow, figured most people would do that first thing, o well. glad it is working

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