Results 1 to 6 of 6

About every week or so my Pearl will erase all of my SMS/MMS folder, my ... BlackBerry Pearl forum

  1. #1
    momma21's Avatar
    momma21 no está en línea Stack level 1
    Join Date
    May 2007
    Posts
    10

    Question 8100 Erases Text messages, etc!! HELP!!

    Advertisement



    About every week or so my Pearl will erase all of my SMS/MMS folder, my email folder, my phone call logs, and my calender appointments. And if a new text or email is coming in once this happens, it will delete it and I will never see the message. The only way to fix it is to do a hard reset and then the phone works fine. But like I said, it happens about every week. I have the most current software version downloaded (v4.2.1.96). Can someone please tell me why it does this?? Is there something I can do to fix it?? Please help!!!!
    Last edited by reddog187; 11-14-2007 at 04:18 PM.

  2. #2
    Eddie_gauge's Avatar
    Eddie_gauge no está en línea Stack level 7
    Join Date
    Apr 2007
    Posts
    2,970

    Re: 8100 Erases Text messages, etc!! HELP!!

    Quote Originally Posted by momma21 View Post
    About every week or so my Pearl will erase all of my SMS/MMS folder, my email folder, my phone call logs, and my calender appointments. And if a new text or email is coming in once this happens, it will delete it and I will never see the message. The only way to fix it is to do a hard reset and then the phone works fine. But like I said, it happens about every week. I have the most current software version downloaded (v4.2.1.96). Can someone please tell me why it does this?? Is there something I can do to fix it?? Please help!!!!
    Sorry you are running into issues momma. There is a great post by reddog here. That should help you out.

  3. #3
    blkmz3's Avatar
    blkmz3 no está en línea Stack level 3
    Join Date
    Nov 2006
    Posts
    473

    Re: 8100 Erases Text messages, etc!! HELP!!


  4. #4
    brooke03's Avatar
    brooke03 no está en línea Stack level 6
    Join Date
    Jun 2007
    Posts
    2,258

    Re: 8100 Erases Text messages, etc!! HELP!!

    Yep, not really a way to fix this... just make sure your memory is not too full. I would really really urge you to purchase an SD card (even just a 512 or something) to save pictures and media on just to keep from having this problem. It will help out tons.
    /~*brooke



  5. #5
    blkmz3's Avatar
    blkmz3 no está en línea Stack level 3
    Join Date
    Nov 2006
    Posts
    473

    Re: 8100 Erases Text messages, etc!! HELP!!

    <--agrees 100%

  6. #6
    momma21's Avatar
    momma21 no está en línea Stack level 1
    Join Date
    May 2007
    Posts
    10

    Re: 8100 Erases Text messages, etc!! HELP!!

    Thanks to Eddie gauge for your help!! I do have a 1GB memory card in my phone. I'm probably going to upgrade to a 2GB here soon. I really appreciate everyone's feedback!!

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •