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When I set my ringtone for voice mail, the same tone is replicated for text ... BlackBerry Pearl forum

  1. #1
    budkleppe's Avatar
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    8100 Bug?

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    When I set my ringtone for voice mail, the same tone is replicated for text messages. I have tried changing both to different ones, but they always end up on the same ringtone.

    Any ideas?

  2. #2
    reddog187's Avatar
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    Re: 8100 Bug?

    Where are you finding the Voicemail option? I don't have an option for voicemail.

  3. #3
    budkleppe's Avatar
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    Re: 8100 Bug?

    Quote Originally Posted by reddog187
    Where are you finding the Voicemail option? I don't have an option for voicemail.
    Hmm, I thought the level 1 message controlled the voice mail. I guess not. So what ever I set for text message is the ringtone I get for voice mail?

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    reddog187's Avatar
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    Re: 8100 Bug?

    Yea unfortunately, Level one messages are usually defaulted to PIN messages. Sorry.

    ~red

  5. #5
    budkleppe's Avatar
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    Re: 8100 Bug?

    OK Just got off the phone with TMO, there is no way to separate the two. The rep told me that originally, the voice mail notification came as a text message and it was never changed (programming I guess).

    So not a bug, just an annoyance.

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