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I'm getting a replacement for my 8330 Curve this week. The USB plug is loose ... BlackBerry Curve forum

  1. #1
    BklynEddie's Avatar
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    Wiping 8330 curve??

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    I'm getting a replacement for my 8330 Curve this week.
    The USB plug is loose and sometimes doesn't connect correctly.
    So when I'm at the Sprint store and swap my Curve, how can I wipe
    all my info (phonebook,calendar. Applications...etc) before I hand it over
    to them.

    Can I use the wipe handheld option in the options general settings?
    (Options > Security Options > General Settings (hit the trackball) scroll to the bottom and select "Wipe handheld") will this remove everything including
    all my 3rd party applications?
    Needed to get a replacement 8330 Curve again, so I got a New pin and it's in my profile... Got 8330m now!

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    RogerG's Avatar
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    Yes!

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    BklynEddie's Avatar
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    Quote Originally Posted by RoGro View Post
    Yes!
    Thanks... Would you know after I click on wipe handheld,
    do I have to do anything else or will it just wipe everything off.
    They are nice people there, but I don't want them to have
    any of my info or 3 party applications after I leave.
    Needed to get a replacement 8330 Curve again, so I got a New pin and it's in my profile... Got 8330m now!

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    That'll take care of everything on the device that wasn't there out of the box.

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    BklynEddie's Avatar
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    Quote Originally Posted by RoGro View Post
    That'll take care of everything on the device that wasn't there out of the box.
    That's what I thought/hoped would happen. But I would just feel better
    knowing/seeing that my info/stuff was off it, before I hand it over to them.
    Needed to get a replacement 8330 Curve again, so I got a New pin and it's in my profile... Got 8330m now!

  6. #6
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    Do the wipe and you'll be able to tell, epecially if you go into Options>Advanced Options>Applications. All you'll see in there is the canned applications after the wipe.

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    OK sounds good. Thanks for the help and info.
    Needed to get a replacement 8330 Curve again, so I got a New pin and it's in my profile... Got 8330m now!

  8. #8
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    Wiping out a BB Curve

    Options, Security Options, General Settings, Menu, scroll to "wipe handheld", password=blackberry. This will wipe your BB of all personal info and reset to original factory settings.

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