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I cannot open any attachments on my BB 8350i. I have resent service books and ... BlackBerry Curve forum

  1. #1
    scspur's Avatar
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    will not open attachments

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    I cannot open any attachments on my BB 8350i. I have resent service books and hard boot multiple times. I am familiar with BB (I have been using them for 4 years personal use). This one is BES service and I just need some ideas as to what is going on before I fill out a service ticket. I work for a big company and service for things like this take a while.

    Thanks

  2. #2
    alryder's Avatar
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    I really don't know anything about Blackberry's on BES but when installing an updated OS on my personal Blackberry I remember seeing the Blackberry Attachment Service as an option to install and it being related to BES. Maybe that somehow didn't get installed on yours?
    Good Luck and I hope you get this worked out.

    *Edit* I just looked at the options for my current OS and don't see the option for the Blackberry Attachment Service anymore. Maybe it's now included in a standard install of the OS?
    Last edited by alryder; 02-23-2010 at 02:38 PM.

  3. #3
    scspur's Avatar
    scspur no está en línea Stack level 2
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    It appears to be attachments relative to Lotus Notes. My company has not upgraded its mail service in a long time.

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