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hey i just picked up my 8320 and the wifi neva works... it scans and ... BlackBerry Curve forum

  1. #1
    azn_skillet's Avatar
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    Wifi Problem!!

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    hey i just picked up my 8320 and the wifi neva works...

    it scans and finds my home signal... then it asks for the wep and i type it in... processing for a good min then says cannot find a ip addresss...

    so i turned off the lock on my router and tried it again and the same problem came up and they can not find the ip address ....

    is there something im doing wrong or is my phone defective?

    please please please someone help me out

  2. #2
    GaryF's Avatar
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    Re: Wifi Problem!!

    Azn,

    What kind of router are you using? Have you accessed the phones "set up wifi" application?
    BlackBerry® Certified Support Specialist
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  3. #3
    azn_skillet's Avatar
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    Re: Wifi Problem!!

    d-link router
    and yeah from there i scan for networks as i listed above....
    i press connect and it says no ip address.. then asked me if i wanted to save the profile anyways

  4. #4
    L84golf67's Avatar
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    Re: Wifi Problem!!

    How old is your modem?

  5. #5
    snybole's Avatar
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    ~via BB (wap.pinstack.com)~
    I had the same problem, it appears it normally not because of the phone, but the router. In my case I had 2 router, a new one and an older one. The new one worked perfectly, and the old one was the one that wasn't working. So I had to upgrade the software for the router, then it worked. Check the brand and the model of your router, then google it or check the brands homepage and I'm very sure they'll have new updates for it!

  6. #6
    azn_skillet's Avatar
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    Re: Wifi Problem!!

    oooooooooooooo
    yeah ur right, my router is old... hmmm hey thanks for all the help.. i was about to buy another phone cuz i was gettin angry

  7. #7
    snybole's Avatar
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    Re: Wifi Problem!!

    No problem, happy I could help! Good thing you checked here first ;-)

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