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when i click on email attachments, even jpegs it goesnt give me an option to ... BlackBerry Curve forum

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    matthiasj's Avatar
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    Why cant i download email attachments?

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    when i click on email attachments, even jpegs it goesnt give me an option to view, or to download. Why doesnt it let me do this?

  2. #2
    jkai2188's Avatar
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    Re: Why cant i download email attachments?

    i dont know, im having the same exact problem with my 8320...maybe its something they will have in an update or something, because i cant open it at all. and it sucks, because i used to email backgrounds to myself, and now with my curve I cant do it.... kind of upsetting
    Bold - 5.0.0.93 / 8310 - 4.5.0.81 ---- AT&T
    8330 - 4.5.0.77 ---- Sprint


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    Re: Why cant i download email attachments?

    If you are using the desktop redirector to get your Exchange mail then you cannont open attachments. Its a Blackberry rule. To get around this you can forward the message to a Gmail or Yahoo account and then you can see the attachment.

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    matthiasj's Avatar
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    Re: Why cant i download email attachments?

    i'm talking about gmail

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    Re: Why cant i download email attachments?

    Connect your phone to you desktop, launch DM and take a look in your application loader and see if you have installed Blackberry Attachment Service. If this is not installed check the box and install it. You may need to install your BB oprating system on your desktop first.
    Last edited by GaryF; 10-03-2007 at 06:08 PM.
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    Re: Why cant i download email attachments?

    Quote Originally Posted by GaryF
    Connect your phone to you desktop, launch DM and take a look in your application loader and see if you have installed Blackberry Attachment Service. If this is not installed check the box and install it. You may need to install your BB oprating system on your desktop first.
    Hi Gary,

    When I connected to DM and opened applications loader, I received the message " The Blackberry Desktop Software does not have Blackberry Device software for the device that you have connected to your computer. Contact your wireless service provider or system administrator."

    Is this what you ment about needing to possibly install BB operating system on desktop first?

    Thanks in advance!

    Ron

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