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I live in the Toronto area, and my 8300 which I bought online off ebay ... BlackBerry Curve forum

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    DB2Rob's Avatar
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    Where to send BB for repair?

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    I live in the Toronto area, and my 8300 which I bought online off ebay keeps crashing. Where would be a good place to send it for repair? Thanks!

  2. #2
    cherrichiodo's Avatar
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    what exactly is the blackberry doing? maybe we can help you fix it here

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    Hi Rob, did you try reloading hte software on the device first?
    J. "Wyatt" Croom
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    DB2Rob's Avatar
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    Yup, tried reloading, full wipe, OS upgrade. Either get a 523 Error (nothing other than default applications loaded), or the user interface freezes.

    Rob

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    You said you did a full wipe, however, when you finished updating the OS, did you reload a backup you had done?

    You need to wipe it and not back up anything, and make sure to NOT backup and reinstall any 3rd party apps that were on it.

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    DB2Rob's Avatar
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    Correct, went through the security tab and cleaned all data on it and did not restore the backup.

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    Wow that is rough. What about hte seller? If it was sold as a good working device you might have some options there. As for repair I know RIM does them, but from what I have seen the Lowset price listed is 129. not sure what reapair that is, but it goes up from there. Usally your carrier can refer you to a line with RIM for an RMA
    J. "Wyatt" Croom
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  8. #8
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    Are you using the same OS? Maybe a faulty DL. Try to DL another OS and try again. Cause the 532 is IIRC only SW-related.

    HTH
    Peter

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