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Hi frnds, there was this international number fed in the 8310 device, let say 0039012345678. ... BlackBerry Curve forum

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    Question Weird problem

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    Hi frnds,

    there was this international number fed in the 8310 device, let say 0039012345678.
    the number was displayed as it is when veiwd from the address book, but when i tried to dial this number a weird thing happend. instead of dialing 0039012345678, it dialed 003912345678, omitting a 0 in between (the one i marked red).


    i tried the same thing with 8100 and it was working well. have reloaded the OS as well but this weird thing wont go away.

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    Quote Originally Posted by Cervet View Post
    Hi frnds,

    there was this international number fed in the 8310 device, let say 0039012345678.
    the number was displayed as it is when veiwd from the address book, but when i tried to dial this number a weird thing happend. instead of dialing 0039012345678, it dialed 003912345678, omitting a 0 in between (the one i marked red).
    Normally, when you dial an international number, the leading 0 should be omitted.
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    but its the zero in between that vanishes, not the leading zero. the zeros in the beginning are replaced by + once the number is added in the address book and dialed from the address book.

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    Hi Cervet, You might try making a New address book entry for that Contact and delete the old one. Damage to the data for that entry is the only thing I can think of that would cause it to act that way.
    J. "Wyatt" Croom
    Blackberry 8520
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    Quote Originally Posted by Cervet View Post
    but its the zero in between that vanishes, not the leading zero. the zeros in the beginning are replaced by + once the number is added in the address book and dialed from the address book.
    To be clearer, I meant the leading 0 of the actual "local" number - not the entire number.

    So, to use you example, when you are in Italy, you need to dial 012345678 but when you are out of Italy you need to dial 003912345678.

    By putting +3912345678 into the address book, the phone works out whether it needs to dial 003912345678 or 012345678 - depending where it is.

    I store all my numbers in the +3912345678 format and it works perfectly, wherever I am in the world.

    I hope that helps.
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