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Im in the middle of a BB messenger conversation when I see a new smiley ... BlackBerry Curve forum

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    HyperM3's Avatar
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    Weird BB messenger situation

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    Im in the middle of a BB messenger conversation when I see a new smiley face icon on my home screen. However, theres no new messages from my friend. I end the conversation to see whats up and the icon is still there.

    When I go to my messenger folder, it looks like this "Contacts(1/2)". But just my one friend is shown underneath. Its fully expanded also. How do I find out who the other contact is? And why do I still have the smiley face icon on my home screen?

  2. #2
    j llama's Avatar
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    Re: Weird BB messenger situation

    try uninstalling via handheld
    options > advanced options > applications > blackberry messenger
    (menu key left of trackball > Delete)

    then pull your battery

    then head over to
    http://www.blackberry.com/messenger/entry.do
    to download BBM OTA on the device to reinstall
    Last edited by j llama; 12-12-2007 at 06:30 PM. Reason: edit
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  3. #3
    HyperM3's Avatar
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    Re: Weird BB messenger situation

    Quote Originally Posted by j llama View Post
    then head over to
    http://www.blackberry.com/messenger/entry.do
    to download BBM OTA on the device to reinstall
    When I go to that website, it says not found. Unless Im supposed to be doing it on my BB.

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    Lavagirl's Avatar
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    Re: Weird BB messenger situation

    Yes you need to go via BB it is an OTA download.
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    HyperM3's Avatar
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    Re: Weird BB messenger situation

    Quote Originally Posted by Lavagirl View Post
    Yes you need to go via BB it is an OTA download.
    Saying website not found. Is that correct?

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    Re: Weird BB messenger situation

    Same thing happened to me an hour ago. I did a battery pull and now it works just fine.

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    Re: Weird BB messenger situation

    Quote Originally Posted by HyperM3 View Post
    Im in the middle of a BB messenger conversation when I see a new smiley face icon on my home screen. However, theres no new messages from my friend. I end the conversation to see whats up and the icon is still there.

    When I go to my messenger folder, it looks like this "Contacts(1/2)". But just my one friend is shown underneath. Its fully expanded also. How do I find out who the other contact is? And why do I still have the smiley face icon on my home screen?
    When this happens, do you have a listing that says Unavailable? Or one for Pending. Usually when I have the group name(1/2), it means that someone is showing as unavailable or has become unreachable.

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    Re: Weird BB messenger situation

    Cant get to the website or find it OTA through blackberry.com. This is really frustrating. Battery pulls and SIM inserts arent doing it either. I think I read that I need to reinstall the fw for it to work.

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    Re: Weird BB messenger situation

    go to mobile.blackberry.com its under messaging

  10. #10
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    Re: Weird BB messenger situation

    Thanks, I ended up getting it back when I updated my OS.

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